Everyday progress

We’re making government services simple so our customers can get on with their lives.

The last few years have brought about a lot of change that no one could have predicted. We couldn’t have anticipated how critical our vision for improved services would prove to be. Our guiding principles about making things simple, being helpful and respectful and transparent in all of our dealings, have been the foundation of our successes.

Now with a further call for innovation, we are aiming higher and refreshing our efforts for progress.

Our continued aim is to make government services even simpler for our customers. Here, we will provide an all-encompassing, what we call Progress 360, view of our work. We will showcase how we are modernising and rapidly uplifting our business and service delivery.

Our recent improvements

Ways we’re improving

Page last updated: 2 August 2022