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After your employee lodges their claim we’ll decide if they’re eligible. If they are, we’ll work out if we require your business to provide their Parental Leave Pay. If we do, we’ll send you an Employer Determination letter.
You should accept or seek a review of the Employer Determination within 14 days of the date of the letter.
How to accept an Employer Determination
You’ll need to complete an acceptance notice online using Business Hub. To do this:
- Log in to Business Hub on behalf of your business.
- Select Your services.
- Select Paid Parental Leave Services.
- Select Providing Parental Leave Pay for New Claimants.
- Select the employee you want to complete the acceptance notice for.
As part of this, you’ll need to do all of the following:
- accept our decision that you’ll provide Parental Leave Pay
- give us your business bank account details without any hyphens. You don’t need to give us your employee’s bank account details
- give us your employee’s pay cycle details.
How to seek a review of an Employer Determination
If you disagree with the employer determination decision, you should start by talking to us. We’ll check the decision, explain why we made it and correct any errors.
If you still disagree, you can decline the employer determination and seek a review. To do this:
- Log in to Business Hub on behalf of your business.
- Select Your services.
- Select Paid Parental Leave Services.
- Select Providing Parental Leave Pay for New Claimants.
- Select the employee you want to complete the decline notice for.
As part of this, you’ll need to follow the steps to seek a review and do all of the following:
- decline our decision that you’ll provide Parental Leave Pay
- provide a reason as to why you don’t accept the employer determination
- upload supporting documents.
Read more about reviews and appeals of decisions in the Paid Parental Leave scheme Employer Toolkit.