Access Medicare Easyclaim

Patients can claim their Medicare benefit and have it paid into their bank account through your practice’s EFTPOS terminal.

Medicare Easyclaim is used for Medicare bulk billing and patient claiming.

It can be a stand-alone process via an EFTPOS device or an integrated feature of your practice management software products. If you’re using it for patient claims, you can start lodging claims for your patients once your EFTPOS provider installs it. For bulk billing, you’ll need to register your bank account details first.

Medicare Easyclaim is simple to adopt and requires minimal training. You can use it 24 hours a day, 7 days a week. Your patients will get their benefit almost immediately after swiping their EFTPOS card.

Read more about submitting MBS claims with Medicare Easyclaim, including bulk billing and accounts.

Medicare Easyclaim is a digital claiming channel that helps practices lodge Medicare bulk bill and patient claims using either:

  • a stand-alone EFTPOS terminal with enabled Medicare Easyclaim software
  • an EFTPOS terminal integrated with your practice management software (PMS).

To register for Medicare Easyclaim you need to:

To lodge bulk bill claims with the stand-alone service complete the forms and register for Health Professionals Online Services (HPOS).

Each provider in the practice needs to complete both the

You need to register for HPOS to get bulk bill processing and payment reports.

You don’t need to fill in any forms to lodge patient claims.

For the Medicare Easyclaim integrated solution you need to:

  1. Register for Medicare Online and apply for a PKI site certificate - you can lodge bulk bill claims through Medicare Easyclaim or Medicare Online.
  2. Research the software features you need and check software vendors offering online claiming functions.
  3. Contact your software vendor or your EFTPOS provider and check if they offer integrated Medicare Easyclaim.
  4. Check your project management software (PMS) is approved by us to support Medicare Online claiming for bulk bill and patient claims.

Functions may vary between software products. You can research the capability of software products before engaging a software vendor.

Contact us at the eBusiness Service Centre about your specific business needs.

Key features of Medicare Easyclaim:

  • It can be used for patient and bulk bill claims.
  • No batching or storage required for bulk bill claims.
  • Single payment for health professionals bulk bill claims in 2-3 working days, direct into a nominated account.
  • Patient claims paid almost immediately into their bank account.
  • More certainty with ‘pay doctor’ cheque - speeds up the process by lodging claims on the spot.
  • No additional bank transaction fees, although standard EFTPOS charges still apply.
  • Concession verification - instant confirmation of patient's concessional status.
  • Available to doctors, dentists, specialists and allied health professionals.

Financial institutions who deliver Medicare Easyclaim.

There are 5 financial institutions who deliver Medicare Easyclaim. These are:

We work with peak medical bodies in each state and territory to help explain the choice offered by Medicare Easyclaim.

The eBusiness Service Centre can provide information about Medicare Easyclaim.

There's assistance for accessing your bulk bill processing and payment reports through HPOS. You can change contact or practice details as well as registration and amendments to banking details.

We can also provide you with information about the processing of data we get.

A business development officer can contact you to offer one-on-one, on-site visits and presentations about the system and discuss any issues. Call the eBusiness Service Centre.

Make sure you tell us about changes to your:

Contact the eBusiness Service Centre to update your details.

Page last updated: 17 April 2025.
QC 74099