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This page features some of the most common scams we know about. It’s updated as we learn about new scams related to our products and services.
Learn what to do if a scam has affected you.
Social media scams
Scammers are pretending to be disaster relief agencies to get your information.
Scammers are emailing claiming to be from Medicare or myGov. They’re asking you to update your Electronic Funds Transfer (EFT) details to get a payment from us.
Scammers have sent emails pretending to be from myGov. They tell you there’s a problem with your tax return.
This scam email will tell you myGov owes you a refund. It asks you to give personal details via a form or link.
Text message scams
If you’ve received a text message about unauthorised myGov account access, it could be a scam.
If you get a message from the Australian Government offering a free COVID-19 test kit, don’t open the link.
If you’ve received a text message saying your myGov details are wrong, it could be a scam.