Choose a collection option

The person who will receive child support can choose how the paying parent pays them.

This can be through either:

Compare the collection options.

If you want to change it

Contact us to talk about other options if your choice isn’t working out.

The parent who receives child support must agree before we can change it.

Effect on Family Tax Benefit

There is a close link between your child support payments and Family Tax Benefit.

Your collection option can change how much Family Tax Benefit Part A you receive.

You need to think about this when choosing a collection option.

Read about child support and Family Tax Benefit.

Contact numbers available on this page.

Child Support Enquiry Line

Use this line if you have a question about child support or need to report a change in your circumstances. Let us know if you need an interpreter and we’ll arrange one for free.

Monday to Friday 8:30 am to 4:45 pm
Alternative number

There are other ways you may want to contact us.

Page last updated: 3 January 2025.
QC 28066