Check your balance

You can check the balance of your Income Management account and BasicsCard many ways.

The fastest way is to use the Express Plus Centrelink mobile app.

If calling is easier for you, call our automated BasicsCard balance enquiry line. Use your BasicsCard number and phone PIN to check your balance at any time. Calls to this line are free from a Telstra mobile.

There are other ways to check your balance. You can:

Page last updated: 4 September 2023.
QC 40286