Change of circumstances

We need to know about changes that could reduce, increase or stop your Special Benefit payment.

What you need to tell us

You need to tell us if there are changes of circumstances for you or your partner. This includes changes to your personal details, income and assets, work and study details or living arrangements.

Personal details

You need to tell us when personal details change for you or your partner. This can happen when any of the following occur:

  • you change your legal name
  • your relationship status changes
  • address or contact details change
  • your visa subclass changes
  • care arrangements change, including starting or stopping care for a dependent child
  • you’re sick or injured and unable to do your usual work and can provide a medical certificate.

Income and assets

You need to tell us when income and assets details change for you or your partner. This can happen when any of the following occur:

  • you sell your principal home
  • you get compensation, leave or redundancy payments
  • you get income from any source, including from outside Australia
  • your bank details changes, including opening or closing a bank account
  • any other income or assets changes including outside Australia.

Work and study

You need to tell us when work or study details change for you or your partner. This can happen when any of the following occur:

  • you start or stop work
  • you change jobs
  • you start or stop studying full time.

Living arrangements

You need to tell us when living arrangements change for you or your partner. This can happen when any of the following occur:

  • you stop or start paying rent
  • your rent amount changes
  • you’re single and start sharing accommodation with a non-family member who’s 16 or older.

How and when to tell us

You need to tell us if your circumstances change within 14 days. If your Centrelink online account is linked to myGov, you can tell us online. To do this, sign in to myGov and select My details.

Sign in to myGov

If you don’t have a myGov account or a Centrelink online account, you’ll need to create them.

It’s never too late to report a change.

If you don’t tell us

If you don’t tell us about changes in your life, we may pay you too much. If this happens, you’ll have to pay the money back, plus a fee.

If you deliberately don’t tell us about changes, we could charge you with fraud.

Learn about how to avoid fraud.

Page last updated: 25 March 2026.
QC 38796