Aged care providers

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Choose a digital claiming channel

Find out how to claim aged care payments online

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Aged Care Provider Portal

Log on to the new Aged Care Provider Portal

Services, payments and programs

24/7 Registered Nurse (RN) supplement for approved providers of residential aged care

From 1 July 2023, approved providers of residential aged care may be eligible for a supplement to help meet the 24/7 Registered Nurse (RN) responsibility.

Aged care entry requirements for providers

Information for aged care providers about aged care entry requirements.

Aged Care Provider Portal

The Aged Care Provider Portal is a secure place to access online services.

Aged Care Viability Supplement for care providers

A payment to help with the higher costs of delivering aged care services in rural and remote areas.

Assessment for Aged Care

Information about aged care assessments for aged care providers.

Hardship supplement for aged care providers

A supplement paid to aged care providers on behalf of care recipients who experience financial hardship.

Home Care Package Subsidy for providers

The Australian Government pays the Home Care Package Subsidy to approved providers for each person receiving government-subsidised home care.

Online claiming for aged care providers

Aged Care Online Services and Aged Care Online Claiming closed on 20 November 2020. It has been replaced with the Aged Care Provider Portal.

Oxygen Supplement

A supplement paid to an approved provider for a care recipient who has an ongoing medical need for oxygen.

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Help subjects

Aged care live webinars for providers

We have free webinars to help you understand changes to aged care services for providers.

Digital claiming for aged care providers

A fast and secure way to submit events and claim aged care payments.

DVA education for health professionals

Help with Department of Veterans’ Affairs (DVA) billing and claiming.

Incentive Programs education for health professionals

Learn about Incentive Programs to help you and your staff do business with us.

Setting up your web services software

Information about how to set up your aged care web services software.

Software developers for aged care

Find software developers that provide software for aged care.

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News

Sep 2023

Aged care providers, tell us how to improve

We’re asking aged care providers to complete our survey to help us improve.

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My Aged Care

Read the latest My Aged Care information and support materials on the Department of Health and Aged Care Website.

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Would you use dark mode again

What is dark mode?

Tasks

Services, payments and programs

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