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Do something that matters
We help people at all stages of their lives.
Every day we play a part in supporting our customers and deliver a broad range of government services to every individual in Australia at some stage in their life.
In times of crisis, like natural disasters and emergencies, we’re always here to help those affected when they need us most. Our people value the opportunity this gives them to build and develop strong customer-centric skills and experience.
We don’t just serve the community we work with - we’re part of it.
Be valued
Be respected for the unique views and skills you bring.
We’re at our best when our people reflect our communities. It’s integral in designing and implementing services for the diverse communities we serve. We embrace and celebrate our diversity, recognising our individuality unites us and makes us stronger. We’re people of all backgrounds, identities and stages in life.
We’re committed to being an inclusive employer and accessibility-friendly. We aspire to be a workplace where all people are valued, respected and supported to reach their full potential and feel they belong.
One agency, many possibilities
We’re one agency with endless possibilities.
We offer job security and a range of roles. From frontline customer service roles to specialised positions in social work, legal, policy, data, technology, communications, change, project management, finance, policy and corporate services. Whether it’s your first job or you’re looking to take the next step in your career, there’s a role for you.
With Services Australia, you have the chance to build valuable skills through our investment in staff learning and development opportunities to support upskilling and career development, take on new challenges and shape a rewarding and varied career.
Work conditions that meet your needs
We support your life and work balance.
Our goal is to have a workplace where people feel safe and supported so they can be their best selves at work. Whatever stage of life you’re at; we’ll work with you to try and find an arrangement that fits.
We’re committed to supporting our people by offering:
- 15.4% employer contribution to superannuation
- annual salary increases
- overtime
- flex or time off in lieu arrangements
- generous leave and allowances
- a range of flexible working options, including remote and hybrid
- study assistance.
Go to our Enterprise Agreement to see all conditions we offer.