Who can’t get it

Not everyone who is self-isolating or in quarantine can get the Pandemic Leave Disaster Payment.

To get this payment you need to meet the eligibility rules.

You won’t be eligible if, during your isolation period, you got or will get:

  • any income, earnings or salary from paid work
  • any income support payments, ABSTUDY Living Allowance, Parental Leave Pay or Dad and Partner Pay
  • the NSW Test and Isolate payment
  • the COVID-19 Disaster Payment.

If you’re a confirmed close contact of a COVID-19 case, a health official must direct you by a letter, email, phone or SMS to self-isolate or quarantine.

You can’t get this payment if you decide to self-isolate without a health official directing you to. For example, if you were in the same location as a confirmed COVID-19 case, but haven’t been officially directed to self-isolate or quarantine.

If you can’t get this payment, check to see what other payments you may be able to get. You can use our Payment and Service Finder to check.

Page last updated: 28 December 2021