Find a Patient allows providers and delegates to use a PRODA account to find patient details in HPOS. If you don’t have one, register for PRODA online. Then follow the steps to set up your HPOS access.
This means you can search and immediately confirm:
- patient Medicare numbers
- concessional eligibility
- patient details.
You can use an individual PRODA account to access Find a Patient if you either:
- have a Medicare provider number
- are delegated access by someone with a Medicare provider number.
The following services can set up an organisation PRODA account to access Find a Patient:
- hospitals
- approved Indigenous and Remote Health Services with a Medicare claiming need
- pharmacies.
Your organisation’s administrator will need to do both of the following:
If you’re a pharmacy, you’ll need to link HPOS using your pharmacy approval number. You can then log in to your individual PRODA account to access Find a Patient.
Once you have access to HPOS using PRODA, you can use it to find patient details in HPOS.