For most Parental Leave Pay decisions you can apply for a formal review within 28 days after the day we make the decision. You don’t have to ask for an explanation first.
We may be able to extend this time limit if we find a longer period should apply.
You can request a pause on debt repayments during a formal review of a debt decision.
You cannot apply for a formal review of a decision about who provides your Parental Leave Pay or dispute resolution matters.
Read more about how to ask for an explanation or applying for a formal review.