When and how to tell us about your travel

When you get Parenting Payment, you need to tell us if you or your child are leaving Australia in some situations.

You need to tell us if any of these apply:

  • you or your child are going to live in another country
  • you or your child are leaving Australia for more than 6 weeks
  • we stopped your payment during your last overseas trip and you’ve been back in Australia for less than 6 weeks
  • you’re a widow or widower, and get paid under a social security agreement.

You must also tell us if you’re travelling and both of these apply:

  • we’ve approved paying you as a single person when you have a partner
  • you’re leaving Australia to spend time with your partner.

The easiest way to tell us about your travel plans is to use your Centrelink online account through myGov.

We may ask you for supporting documents about your travel. If we do, you should give us your evidence supporting documents before you leave Australia. The documents you need to provide depend on your circumstances. If you don’t give us the evidence before you leave Australia, your payment may stop when you depart. If we’ve stopped your payment, we’ll reassess it once we get your supporting documents.

You can do this via your Centrelink online account through myGov. You can also use your online account to get information on how your travel could affect your payments and concession cards.

You can call the Families line to discuss your circumstances further.

Learn how to create an online account if you don’t already have one.

If you can’t use an online account, tell us your travel plans by either:

Australia’s immigration department will tell us when you or your child leave. They will also tell us when you or your child return.

Read more about payments while outside Australia.

Page last updated: 10 March 2022