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Once the Australia Taxation Office (ATO) processes your tax return, you’ll get your notice of assessment. If you got Family Tax Benefit (FTB), Child Care Subsidy (CCS) or have a child support assessment, the ATO will send us your income details.
If you got FTB or CCS
We’ll balance your FTB and CCS when either:
- we get your income details from the ATO
- you’ve told us you don’t need to lodge online and confirmed your income.
If you have a partner, they’ll need to do this too.
We do this to make sure you got the right amount based on your income for the financial year.
We’ll check if you’re owed a top up when we balance your FTB or CCS payments. If you got FTB, we’ll also check if you’re eligible for any supplements. Before we pay you, we’ll make sure you don’t owe us or the ATO any money.
Learn more about understanding your balancing outcomes for:
If you have child support
Once we get your income details from the ATO, we’ll send you your new child support assessment. If you estimated your income in the previous year, we’ll check this against your actual income. If your estimated income is less than your actual income, you may get a debt or overpayment.
Learn more about what to do at tax time if you pay or receive child support.
If you get a tax refund and have a debt
If you have a debt with us we can use your tax refund to pay towards that debt. We can do this even if you already have a payment arrangement. This includes Centrelink or child support debts.
If you get FTB or CCS, we may also recover any overpayments or existing Centrelink debts you have with us before paying you any top ups, supplements or lump sums. We can do this even if you have a payment arrangement.
Learn more about how we recover debts at tax time.
If you don’t owe us any money and are getting a tax refund, the ATO will deposit the money into the bank account you gave them in your tax return.
If you need more help
The ATO has more information on tax and superannuation you may need to know at tax time.
Learn more about tax and superannuation for individuals and families on the ATO website.