Track scaling and exemption details

A guide to help overseas trained doctors track their scaling details and view location 19AB exemption details in HPOS.

Overseas trained doctors working in private practice often have restrictions associated with accessing a provider number and claiming Medicare benefits. Scaling is a non-cash incentive for overseas trained doctors to work in a specific geographical locations. Scaling is applicable to those who wish to reduce their moratorium period. Read more about the restrictions on overseas trained doctors on the DoctorConnect website.

You can use this service to:

  • view scaling details, including location fee totals
  • view location s19AB exemption details

You must have a PKI individual certificate to access this service in HPOS. PKI certificates ensure that information you submit through our online services is secure. Read more about PKI certificates, including how to get one.

View scaling details

Follow these steps to view the start and end date of your scaling details, scaling outcomes and your location schedule fee totals displayed per month. Read more about scaling, restrictions and other information for overseas trained doctors on the DoctorConnect website.

  • select Track and Scale from the main menu
  • select Track and Scale – scaling details
  • the following information will be displayed:
    • the date your scaling started
    • the end date of your obligation period
    • the total time credited – this is the total number of years and days credited to you. This total is rounded up to show whole years and days and is the actual time credited within eligible months. For example, 20.1 days credited in a month will be credited as 21 days to the total time credited, and
    • the revised scaled end date. This is your updated end date minus the total time credited

How to interpret the scaling outcomes section:

  • RA1 Schedule fee totals are not included in the monthly threshold and are displayed for information purposes only
  • a dash (-) indicates there were no eligible schedule fee totals for that RA location in that month or you were not included in scaling for that month The days credited by month displays whole credited days. Part days will be rounded to the closest whole number. Credited time will only be applied if the total schedule fee amounts claimed meet the threshold for that month and in accordance with the RA with the highest volume of schedule fee totals
  • deferral periods – this will only appear for participants in the Medical Rural Bonded Scholarship scheme and Bonded Medical Places scheme

View location schedule fee totals

Follow these steps to view schedule fee totals claimed for locations that contributed towards your scaling for that month.

  • select Track and Scale from the main menu
  • select Track and Scale – Scaling details under Services
  • in the scaling outcomes section for the relevant month, the following will display:
    • all the locations that were eligible for scaling for that month
    • the schedules fee totals claimed for that location
    • the locations in RA order
  • select View details in the Action row to view a full listing of the location schedule fee totals for that month

View location s19AB exemption details

Search for the most recent 19AB exemptions issued for a location, expired locations, areas not covered as well as exemption start and end dates.

  • select Track and Scale from the main menu
  • select Track and Scale – location s19AB exemption details the column exemption status will display either:
    • active - there is a current 19AB exemption
    • expired - an 19AB exemption for this location has expired
    • blank/null - the location is not covered by 19AB exemption
Page last updated: 11 August 2022.
QC 32561