How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Benefits of a Commonwealth Seniors Health Card
You can get cheaper medical costs with a Commonwealth Seniors Health Card (CSHC).
Who can get a Pension Supplement
There are 3 ways to be eligible for a Pension Supplement.
Working while you’re getting Age Pension
If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.
How much you can get under the Home Equity Access Scheme
The loan payments you get under the Home Equity Access Scheme depend on if you get a pension or not.
Transitional rate of pension
The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.
Financial Information Service live webinars
We have free webinars to help you understand your finances.
How a Work Bonus works
The Work Bonus reduces the amount of your eligible income that is calculated in the income test. This helps us work out your rate of payment.
How to manage your Age Pension payment
Your options and obligations for Age Pension.