Tax time resources to help you support our customers after they’ve lodged

Published: 17 August 2026

What happens after one of our customers lodges their tax return depends on their circumstances.

Help people understand what can happen after they lodge their tax return.

People in your community may:

  • get a refund or tax bill from the Australian Taxation Office
  • need to wait for us to balance their Family Tax Benefit or Child Care Subsidy
  • get a new child support assessment
  • have their tax refund or top up used to pay back a debt.

We have tax time resources available to help you support people in your community at tax time.

Page last updated: 17 August 2026.
QC 84435