Notification of refugee arrival form (SS459)

Use this form to tell us of the arrival of a refugee or humanitarian entrant and to arrange a new claim appointment.

Download and complete the Notification of refugee arrival form.

This form is completed by the Humanitarian Settlement Program coordinator or case worker of the newly arrived refugee or humanitarian entrant.

To fill in this form digitally you will need a computer and Adobe Acrobat Reader, or a similar program. You can download Adobe Acrobat Reader for free. If you can’t complete the form digitally, you can print it, complete it by hand and return it to us following the instructions on the form.

If you have a disability or impairment and use assistive technology, you may not be able to access our forms. If you can’t, please use self service, request someone to deal with us on your behalf, or contact us. We can help you access, complete and submit them.

Page last updated: 3 March 2022