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Create a myGov account
With myGov, you can access government services online.
To get Centrelink payments and services, you need to create a myGov account and link it to Centrelink.
You need your own email address to create a myGov account.
For help, read about how to create a myGov account on the myGov website.
How you link Centrelink will depend on if you’ve claimed a payment from us before.
If you’ve claimed a payment before
If you’ve claimed a payment before, you can use your Centrelink Customer Reference Number (CRN) to link Centrelink to myGov.
If you don’t know your CRN, you’ll need to prove your identity online, using myGov. Following the same instructions for ‘If you haven’t claimed a payment before’.
If you haven’t claimed a payment before
If you haven’t claimed a payment from us before, you’ll need to prove your identity online using myGov.
Sign in to myGov and select View and link services, then Centrelink.
You’ll need to enter:
- details from 2 acceptable identity documents and your Medicare card
- some other personal details.
Once you prove your identity, we’ll link Centrelink to your myGov account.