Searching for organisations and individual healthcare providers as a supporting organisation

You can search for individual healthcare providers and organisations either directly with the HI Service or in the Healthcare Provider Directory (HPD). You can use the HPD to:

• get healthcare identifiers to create links for setting up access
• get contact details to make referrals or send secure messages
• see individual healthcare providers who work at organisations.

Searching for a healthcare organisation’s identifier

You can search for a healthcare provider organisation in the HI Service either directly with the HI Service or in the healthcare provider directory (HPD).

You can use your patient administration system or access through Health Professional Online Services (HPOS).

To access using HPOS: Log in to your PRODA account to access HPOS, then:

1. Select My programs.
2. Select Healthcare Identifiers and My Health Record.
3. Select Healthcare Identifiers - Manage existing Records.
4. Select Search HI provider directory service for organisation.
5. Enter the organisations HPI-O.
6. If you don’t know the organisations HPI-O, enter the Organisation’s name, state and country.
7. Select Search.
8. If the organisation doesn’t come up select Refine search and enter other information you may know.

Searching for an individual healthcare provider

How to search for an individual healthcare provider in the Healthcare Identifiers (HI) Service.

You can search for an individual healthcare provider in the HI Service through Health Professional Online Services (HPOS).

Log in to your PRODA account to access HPOS, then:

1. Select My programs.
2. Select Healthcare Identifiers and My Health Record.
3. Select Healthcare Identifiers - Manage existing Records.
4. Select Search HI provider directory service for individual.
5. Select an Identification number search and enter the provider's HPI-I or AHPRA registration number.
6. If you don’t know them, select Demographic search and enter the provider’s State and Country.
7. You need to include at least one other field, like Family Name or Given Name.
8. Select Search.
9. If the provider doesn’t come up select Refine search and enter other information you may know.