Remote Area Aboriginal Health Services (RAAHS) Program

Order and claim Pharmaceutical Benefits Scheme (PBS) medicines under the RAAHS.

Patients of approved Aboriginal Health Services (AHS) in remote areas can get some Pharmaceutical Benefits Scheme (PBS) medicines for free.

To order and claim PBS under the RAAHS Program you’ll need to complete a form. The AHS and approved suppliers complete different columns. Read about how to complete the form.

You’ll need to choose an approved supplier to bulk supply PBS medicines.

Submit your request for eligible PBS medicines to the approved supplier using the Aboriginal Health Services pharmaceutical supplies request and claim form.

You must include all the following details:

  • AHS registration number.
  • AHS or outstation name and address.
  • Full name and signature of the authorised person requesting pharmaceutical supplies.
  • Date of the request.

An authorised person is a health professional employed or contracted by the AHS and is qualified to supply all medicines covered by these arrangements.

Download and complete the Aboriginal Health Services pharmaceutical supplies request and claim form (PB042).

Complete your sections of the form to confirm you supplied the order to the AHS and submit it to us for payment.

You must include all the following details:

  • Pharmacy approval number.
  • Pharmacy name and address.
  • Full name and signature of the authorised person supplying pharmaceutical items.
  • Date the request was fulfilled.

You must include a unique alpha-numeric claim reference number that is no more than 8 digits on the form. For example, 12345AUG. We’ll return forms with claim reference numbers that include special characters, symbols, hyphens or spaces.

If you’re claiming for multiple AHS or approved outstations of the AHS, you need to provide a separate claim for each.

If you’re claiming for the same AHS or outstation of that AHS across multiple dates of supply, you must provide a separate claim for each date of supply.

For each PBS medicine supplied in bulk to an approved AHS under these arrangements, you’ll be paid the sum of all the following:

The AHS and approved suppliers complete different columns of the form.

Items requested columnsTo be completed by

Serial number

Identifies how many items are listed in the claim for payment to be lodged with us.

Approved supplier

Code

Identifies the PBS medicine using the item code from the Schedule of Pharmaceutical Benefits on the PBS website.

AHS or approved supplier

Manufacturer’s code

Identifies the brand of PBS medicine using the manufacturer’s code from the Schedule of Pharmaceutical Benefits on the PBS website. If a generic brand is suitable, the manufacturer’s code can be left blank.

AHS or approved supplier

Descriptions of goods: item, form and strength

Describes the PBS medicine. The approved supplier can use this information to confirm that the item code matches the description. The description must contain the item name, form and strength. For example:

Amoxycillin

Capsule

500 mg

AHS

Quantity required

To order the quantity required. Under the arrangements, medicines are ordered in multiples of the PBS maximum quantity, as set out in the Schedule of Pharmaceutical Benefits on the PBS website.

For example, if the medicine has a PBS maximum quantity of 30 capsules and the approved AHS needs 90 capsules total, the quantity required for supply is 3. You can’t order broken packs.

AHS

Quantity supplied

To confirm the quantity supplied to the AHS. If the quantity ordered is different from the quantity supplied, the variation is shown in this column.

Approved supplier

Subset quantity supplied for an individual (if applicable)

These are items supplied under a RAAHS prescription and the approved supplier has provided the PBS medicine labelled and prepared for an individual patient back to the AHS.

Approved supplier

The AHS and approved supplier can give us an adapted item order and supply section of the Aboriginal Health Services pharmaceutical supplies request and claim form if either:

  • the number of items claimed exceeds the lines available
  • you’ve created an adapted section that’s better suited for AHS and pharmacy systems.

We can only accept an adapted section of the form if you do all of the following:

  • Provide relevant AHS and approved supplier information on the current form.
  • Complete all declarations.
  • Make sure the claiming details columns match the form.

We’ll return the form without payment to the approved supplier if either:

  • it’s incomplete or illegible
  • it includes additional fields, columns or information other than what’s listed above.

For questions about order forms, email us.

Page last updated: 1 July 2024.
QC 71029