Register of gifts and benefits our staff received

We maintain a list of gifts and benefits accepted by staff in the course of their duties.

We manage gifts and benefits in line with:

Staff don’t accept gifts or benefits where they could present a conflict of interest. Our staff must act impartially at all times.

The list shows accepted gifts and benefits with a value of over $100. We update this list quarterly.

Gifts and benefits from 1 April to 30 June 2024

Date receivedGiverReceiverGift or benefitOccasionEstimated value
30/06/2024Palo Alto, AustraliaGeneral Manager, Infrastructure and Operations2 x Tickets to EventAIIA Address, Canberra Managers Forum$405.98

Gifts and benefits Standing Disclosure for Airline Memberships

Date recordedGiverReceiverGift or benefitOccasionEstimated value
July 2024Qantas Airways LtdRandall BrugeaudChairman’s Lounge membershipN/AN/A
January 2024Qantas Airways LtdDavid HazlehurstChairman’s Lounge membershipN/AN/A
January 2024Virgin Australia AirlinesCharles McHardieBeyond Lounge membershipN/AN/A
December 2023Qantas Airways LtdCharles McHardieChairman’s Lounge membershipN/AN/A
November 2023Qantas Airways LtdAngela DiamondChairman’s Lounge membershipN/AN/A
November 2023Qantas Airways LtdJarrod HowardChairman’s Lounge membershipN/AN/A
November 2023Qantas Airways LtdJonathon ThorpeChairman’s Lounge membershipN/AN/A
November 2023Qantas Airways LtdKirsty FaichneyChairman’s Lounge membershipN/AN/A
November 2023Qantas Airways LtdRussell EganChairman’s Lounge membershipN/AN/A
October 2023Qantas Airways LtdChris BirrerChairman’s Lounge membershipN/AN/A
OngoingQantas Airways Ltd / Virgin Australia AirlinesQualifying agency executive officialsAirline lounge membershipN/AN/A

Gifts and benefits from 1 January to 31 March 2024

Date receivedGiverReceiverGift or benefitOccasionEstimated value
08/01/2024CustomerNational Manager, Service Zone South East VICTwo Bottles of CognacGift of Appreciation$168.00
31/01/2024Australian Computer Society (ACS)Chief Information and Digital Officer, Technology and Digital Programs GroupTicket to Event as AttendeeAustralian Computer Science Society, Industry Event - Guest Speaker$110.00
04/02/2024IBM Technology, AustraliaGeneral Manager, Infrastructure and OperationsTicket to event as attendeeInternational Women’s Day AIIA Lunch$199.00
09/02/2024Ethnolink, AustraliaNational Manager, Strategy and Communications BranchTwo General Attendance Tickets to EventEthnolink, Australia, Multicultural Summit$598.00
18/03/2024IQPC AustraliaNational Manager, Cross Government Services BranchTicket to Event as Attendee27th Annual Shared Services and Outsourcing Week$999.00

Gifts and benefits from 1 October to 31 December 2023

Date receivedGiverReceiverGift or benefitOccasionEstimated value
23/06/2023TerrapinnNational Manager, Enterprise Architecture BranchOne ticket to Tech in Government conferenceA 2-day Tech in Government conference held in August 2023$195.00
26/06/2023IBM and Palo Alto NetworksNational Manager, Core Infrastructure BranchMorning tea for 100 Services Australia staffTo celebrate the completion of system and gateway migrations$1,210.00
08/10/2023Dell Technologies, AustraliaNational Manager, Core Infrastructure BranchMorning tea for 60 Services Australia staffTo celebrate the completion of a gateway refresh$410.00
23/10/2023McKinsey & CompanyNational Manager, Learning and Development Branch2 half-price tickets to McKinsey’s Rising Leaders Forum 2023A 4-day Rising Leaders Forum held in October 2023$5,000.00
30/10/2023International Delegation from Seoul Metropolitan Government, South KoreaNational Manager, Governance Branch

3 winter scarves, $50 each.

3 porcelain good luck cats, $50 each

International Delegation from Seoul Metropolitan Government, South Korea$300.00
08/11/2023FSTGov AustraliaNational Manager, Staff Enabling Systems Branch3 tickets to a one-day conference, $295 each9th Annual FST Government Australia Summit 2023$885.00

Gifts and benefits from 1 July to 30 September 2023

Date receivedGiverReceiverGift or benefitOccasionEstimated value
14/07/2023Executive CentralGeneral Manager, Service Delivery Optimisation DivisionOne ticketCoaching Academy program$5,800.00
05/09/2023CustomerNational Manager, Service Zone Southern QLDAppreciation giftFood platters for staff to share. Accepted to avoid offence.$150.00
12/09/2023CustomerNational Manager, Service Zone North West NSWAppreciation giftA bunch of flowers in a ceramic vase for staff to share.$150.00
13/09/2023CustomerNational Manager, Service Zone Southern QLDAppreciation giftBoxes of chocolates for staff to share. Accepted to avoid offence.$140.00

Gifts and benefits from 1 April to 30 June 2023

Our staff accepted no relevant gifts or benefits in this quarter.

Gifts and benefits from 1 January to 31 March 2023

Date receivedGiverReceiverGift or benefitOccasionEstimated value
20/03/2023NextMediaGeneral Manager, Data Online Systems Division2 tickets to award ceremony, $379.50 eachFinalist iTnews Benchmark Awards 2023$759.00
07/03/2023IBM TechnologyNational Manager, Enterprise Architecture BranchTicket to event as attendeeInternational Women’s Day AIIA lunch$140.00

Gifts and benefits from 1 October to 31 December 2022

Date receivedGiverReceiverGift or benefitOccasionEstimated value
20/10/2022IBM TechnologyNational Manager, Enterprise Architecture BranchTicket to a one-day conferenceTrans Tasman Business Circle event$200.00
7/11/2022KPMGGeneral Manager, Technology Business Management DivisionTicket to a one-day conferenceTrans Tasman Business Circle event$200.00
3/11/2022FSTGov AustraliaChief Information and Digital Officer, Technology and Digital Programmes Group7 tickets to one-day conference, $295 each8th Annual FST Government Australia 2022 Summit$2,065.00
2/11/2022Garth Hamilton (Federal Member for Groom)National Manager, Service Zone Southern QueenslandAppreciation giftGift of 4 bunches of flowers and chocolates for staff to share$130.00
7/10/2022VerizonNational Manager, Cyber Capabilities BranchConference2022 Women in ICT Annual Dinner Debate$550.78
20/10/2022TelstraNational Manager, Cyber Operations Branch7 conference tickets, $105 each7 tickets to Technology in Government event$735.00
3/11/2022FSTGov AustraliaGeneral Manager, Staff Processing Systems DivisionAttendee door prize at conferenceDrone was received from prize draw at the FST Conference$239.00

Gifts and benefits from 1 April to 30 September 2022

Date receivedGiverReceiverGift or benefitOccasionEstimated value
5/05/2022Mossman Elders NetworkNational Manager, Service Zone Central and Northern QueenslandTickets to Port Douglas carnival showMossman thanking of staff$138.00
26/07/2022Amazon Web ServicesNational Manager, Enterprise ArchitectureTicket to complimentary eventAmazon Web Services Summit (Canberra) - A complimentary event designed to help customers to develop the skills to design, deploy, and operate infrastructure and applications$500.00
10/08/2022FST GovernmentEnterprise ArchitectureTicket to one-day conference8th Annual FST Government Australia 2022 Summit$295.00
26/08/2022SOCAP AustraliaNational Manager, Multicultural and Tailored Services$200 Learning and development gift voucher issuedLearning and Development voucher received at the 2022 SOCAP Symposium for answering a question during Quiz time. SOCAP participants were presented with prizes and gifts throughout the symposium.$200.00
06/09/2022FST GovernmentNational Manager, Enterprise ArchitectureTicket to one-day conference8th Annual FST Government Australia 2022 Summit$295.00
25/08/2022AkoladeNational Manager, Technology Sourcing Branch3 tickets to a 2-day conference5th Annual Future of Government Procurement Summit$7,197.00

Gifts and benefits from 1 January to 31 March 2022

Date receivedGiverReceiverGift or benefitOccasionEstimated value
14/01/2022Australian Association of Social WorkersNational Manager, Social Work Services Branch5 complimentary tickets from Australian Association of Social Workers to attend online social worker professional development webinars, $120 eachAustralian Association of Social Workers offered five complimentary tickets to social workers within the agency to attend professional development webinars on Developmental trauma: Perspectives on trauma supportive care and relational healing, taking place on 28 January 2022.$600.00
03/02/2022Australian National University (ANU)General Manager, Digital ProgrammesScholarship for Master of Applied CyberneticsFull scholarship for a Services Australia staff member to participate in the 2022 Master of Applied Cybernetics program at ANU. The selection of the participant was conducted through a formal Expression of Interest process. Cybernetics is applicable to the delivery of responsible digital transformation within the agency.$34,560.00

Gifts and benefits from 1 July to 31 December 2021

Date receivedGiverReceiverGift or benefitOccasionEstimated value
07/07/2021Australian Association of Social WorkersNational Manager, Social Work Services Branch3 tickets to an association workshop, $180 eachAttendance at the virtual workshop targeted at new social workers to contribute to their learning and development.$540.00
06/09/2021University of Technology SydneyNational Manager, Data and Automation BranchMicro credential online courseManagement and Governance of Data Science Initiatives course. Pilot program relevant to staff in research advisory and development team.$2,400.00
21/09/2021Quintessential EquityNational Manager, Property and Corporate SupportFlowersNew building owners sent the same gift to all tenants. Retained in staff tea room.$135.00
02/11/2021FSTGov AustraliaNational Manager, Enterprise Project OfficePre-event dinnerDinner on the evening prior to the 2-day FSTGov Seventh Annual Australia Summit. Attendance at the summit dinner provided a chance to network with other attendees, speakers and senior government officials.$120.00
09/12/2021CustomerNational Manager, Zone South East VictoriaChristmas gift hamperCustomer left hamper to wish staff at the Oakleigh Service Centre a happy Christmas. The gift was declined, however, the customer left it on the ground at the Service Centre and left the office. The items were donated to a local food drive.$110.00

Gifts and benefits from 1 April to 30 June 2021

Date receivedGiverReceiverGift or benefitOccasionEstimated value
29/04/2021CustomerNational Manager, Service Zone Central QueenslandChocolatesThank you gift from customer. Accepted to avoid offence.$147.25
24/05/2021CustomerRegion Manager, Service Zone Southern NSW (Region 3)Gift basketThank you gift from customer. Accepted to avoid offence.$138.50

Gifts and benefits from 1 October 2020 to 31 March 2021

Date receivedGiverReceiverGift or benefitOccasionEstimated value
5/11/2020Australian Association of Social WorkersNational Manager, Social Work Services Branch2 tickets to an association workshopAttendance at the virtual workshop, ‘Trauma Informed Practice for Young People with Complex Needs’, contributed to the learning and development of staff.$440.00

Gifts and benefits from 1 July to 30 September 2020

Our staff accepted no relevant gifts or benefits in this quarter.

Gifts and benefits from 1 April to 30 June 2020

Date receivedGiverReceiverGift or benefitOccasionEstimated value
25/03/2020Customer of a local caféNational Manager, Zone South QueenslandCoffeeCommunity recognition during peak period for pandemic. Estimated value represents total coffee gifted to agency customers and staff present in the service centre.$200.00
1/04/2020Domino’sNational Manager, Zone South Queensland10 pizza vouchersCommunity recognition during peak period for pandemic. Shared amongst whole office.$250.00
17/04/2020Anonymous member of publicNational Manager, Zone Western AustraliaFood, assorted snacksCommunity recognition during peak period for pandemic. Perishable items shared amongst staff of $71.20 in value. Non-perishable items donated to 2 local charities.$220.00
15/04/2020Anonymous member of publicDirector, Region 4 Zone Western AustraliaFood, assorted snacksCommunity recognition during peak period for pandemic. Perishable items shared amongst staff of $33.20 in value. Non-perishable items donated to 2 local charities.$180.00
21/04/2020Local caféNational Manager, Zone Western AustraliaCoffee vouchersCommunity recognition during peak period for pandemic. Shared amongst whole office.$150.00

Gifts and benefits from 1 January to 31 March 2020

Our staff accepted no relevant gifts or benefits in this quarter.

Gifts and benefits from 18 October to 31 December 2019

Date receivedGiverReceiverGift or benefitOccasionEstimated value
30/12/2019CustomerService Officer,
Zone North West Victoria
Cosmetic itemsGift from customer in thanks for support during difficult time. Gift given to 3 separate staff members. Accepted to avoid offence. Acceptance under review. Gifts donated.$140.00
20/12/2019Knight FrankCorporate Support Officer,
Zone Northern Queensland
Fruit cakeChristmas gift from building owner. Gift shared amongst staff occupying 3 floors.$150.00
11/11/2019FST MediaNational Manager,
Deduction and Confirmation Branch
Ticket to conferenceEmail sent through mailing list. Attendance was part of an individual’s development, and there was also a benefit for Services Australia. Subsequently, we reimbursed the conference organiser for the full value of the gift.$324.00
30/10/2019FST MediaNational Manager,
Online Services Branch
DinnerOffered to SES attendees. Attendance was part of an individual’s development and of networking benefit. Subsequently, we reimbursed the conference organiser for the full value of the gift.$130.00
28/10/2019CustomerSocial Worker,
Social Work Services Branch
One item of clothing,
one cosmetic item
Gift from customer in thanks for support during difficult time. Accepted to avoid offence. Staff member donated the gift in November and no longer works for Services Australia.$119.00
Page last updated: 13 August 2024.
QC 52105