If we ask you to give us proof of your rent or accommodation arrangements to get Rent Assistance, you can submit a copy of a formal tenancy agreement or Rent Certificate in any of these ways:
We’ll automatically send you a Rent Certificate when you either:
- lodge a new claim for an eligible payment and a formal tenancy agreement isn’t provided
- update your address and accommodation details online, at a service centre or by post.
If your Centrelink online account is linked to myGov, you can access the Rent Certificate through the Request a document option. You can access it the next working day after your details are updated.
If you need help to do this, you can use our online guide on requesting a document.