Aged Care Online Services and Aged Care Online Claiming will close on 20 November 2020. Register for the Aged Care Provider Portal to continue claiming with us.

COVID-19 emergency leave is available to aged care residents from 1 April to 30 September 2020.

Continue to code claimable social leave (non-hospital) during this time. We’ll calculate this as emergency leave so it won’t affect your residents’ social leave balances.

Home Care providers

User ID and Password

Residential Care providers

User ID and Password

PKI Individual Certificate

Aged Care Assessment Teams

User ID and Password

System status

Check the system status.

Page last updated: 17 September 2020