How to apply for individuals

Individual healthcare providers need a HPI-I to use the HI Service or access My Health Record. There are 2 ways to get a HPI-I.

To get a HPI-I, you need to provide healthcare services and be either:

If you’re registered with Ahpra, they will assign you an HPI-I. You can contact Ahpra to find out your HPI-I.

Get a healthcare provider individual identifier (HPI-I)

If you’re not registered with Ahpra you can apply for your HPI-I through Health Professional Online Services (HPOS).

You need an individual PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link your HPOS service.

You’ll need to upload evidence of your membership of a professional association. You need to make sure your professional association has certain characteristics, for you to be eligible for a HPI-I. Read about the characteristics required.

To apply for a HPI-I:

  1. log on to PRODA select Go to Service on the HPOS tile
  2. select My programs then My Health Record and Healthcare Identifiers
  3. select Healthcare IdentifiersRegister Allied Health Professional
  4. select Register in the HI Service and get a HPI-I then click Apply now
  5. follow the steps to register.

Once we process your application, we’ll send the outcome to your HPOS inbox.

Accessing My Health Record

To access patient’s My Health Records, you must be linked to an organisation that:

  • has a HPI-O
  • is registered with My Health Record.

If your organisation uses software to access the My Health Record, you don’t need to do anything.

If organisation uses the read-only National Provider Portal to access My Health Records, you need to log on using your individual PRODA account. The organisation maintenance officer at your organisation will need to create an authorisation link to your HPI-I.

Page last updated: 18 September 2020