Aged Care Provider Portal

The Aged Care Provider Portal (ACPP) is a secure place to access online services.

Aged Care Online Services and Aged Care Online Claiming will close on 20 November 2020. Register for the Aged Care Provider Portal to continue claiming with us.

COVID-19 emergency leave is available to aged care residents from 1 April to 30 September 2020.

Continue to code claimable social leave (non-hospital) during this time. We’ll calculate this as emergency leave so it won’t affect your residents’ social leave balances.

Aged care providers can use the portal to make claims for aged care subsidies and supplements for:

  • home care
  • residential care
  • flexible care (short-term restorative care and transition care).

Log on to PRODA to access the Aged Care Provider Portal.

The new portal has improved features that make it secure and easier to use. It replaces 2 current systems:

Page last updated: 17 September 2020