Organisation structure

Our structure is designed to ensure that we are delivering the Government's key priorities such as service delivery reform.

Our structure is current as at 7 September 2020.

You can download our organisation chart or view it below.

Chief Executive Officer

Rebecca Skinner is the Chief Executive Officer.

Deputy Chief Executive Officer, Strategy and Performance

Grant Tidswell is the Deputy Chief Executive Officer.

General Manager, Enterprise Transformation

William Garton is the General Manager responsible for:

  • Tenille Collins – National Manager, Transformation Office.

Chief Data Officer

Maria Milosavljevic is the Chief Data Officer responsible for:

  • John Kalokerinos – National Manager, Data Strategy and Governance
  • Mark Morrison – National Manager, Data Analytics Innovation
  • Raj Walton (acting) – National Manager, Data and Analytics Engagement
  • Perdi Mitchell – National Manager, Business Intelligence and Performance.

General Manager, Enterprise Strategy and Governance

Lisa Carmody is the General Manager responsible for:

  • Simon Heath – National Manager, Enterprise Strategy
  • Lucy Vincent – National Manager, Governance
  • Doris Gibb – National Manager, Ministerial and Parliamentary Services
  • Angela Geerdink – National Manager, Performance Priorities and Reporting.

General Manager, Communications

Susie Smith is the General Manager responsible for:

  • Sally Harris – National Manager, Internal Communications
  • Scott Anderson – National Manager, External Communications
  • Bevan Hannan – National Manager, Media.

Agency Spokesperson

Hank Jongen is the Agency Spokesperson.

Deputy Chief Executive Officer, Transformation Projects

Charles McHardie is the Deputy Chief Executive Officer.

General Manager, Enterprise Portfolio Management Office

Janice Law is the General Manager responsible for:

  • John Kilner – National Manager, Business Architecture and Requirements
  • Michelle Kinmonth (acting) – National Manager, Enterprise Change Office
  • Caitlin McConachy (acting) – National Manager, Enterprise Project Office
  • Leanne McCormick – National Manager, Assurance, Capability and Engagement.

General Manager, Welfare Payment Infrastructure Transformation

Stephen Planincic is the General Manager responsible for:

  • Leigh Allison – National Manager, Welfare Entitlements Transformation
  • Susan Morrison – National Manager, Customer Service Processing Solutions
  • Andrew Zorko – National Manager, Project Delivery
  • Christine Kruse – National Manager, WPIT Delivery Management.

General Manager, Health, Aged Care and Veterans Transformation

Jarrod Howard is the General Manager responsible for:

  • Stuart Turnbull – National Manager, Health Modernisation Design
  • Kylie Finnigan – National Manager, Health Modernisation Delivery
  • Larissa Hinds – National Manager, Aged Care and Veterans Modernisation.

General Manager, Telecommunications Services

Chris Horsley is the General Manager responsible for:

  • Patrick Collins (acting) – National Manager, Telecommunications Services Programme.

General Manager, Enhanced myGov

Aaron Wilkins (acting) is the General Manager responsible for:

  • Kim Dowling (acting) – National Manager, Transformation Data Projects
  • Stephen Kirk (acting) – National Manager, myGov Integrated Services.

Deputy Chief Executive Officer, Customer Service Design

Russell Egan (acting) is the Deputy Chief Executive Officer.

General Manager, Health Programmes

Paul Creech is the General Manager responsible for:

  • Shareez Farouk – National Manager, Pharmaceutical Benefits
  • David Evenden (acting) – National Manager, Population Health
  • Alexandra Procailo (acting) – National Manager, Medicare and Veterans Health
  • Tony Piazza – National Manager, Health Strategy.

General Manager, Families, Children and Targeted Services

Kirsty Faichney is the General Manager responsible for:

  • Tina Anderson – National Manager, Families and Child Care
  • Caroline Manning – National Manager, Child Support Program
  • Austin Stone (acting) – National Manager, Deduction and Confirmation
  • Cathy Toze – National Manager, Targeted Services.

General Manager, Working Age Programmes

Brendan Moon is the General Manager responsible for:

  • Jacqui Houghton (acting) – National Manager, Participation Multidisciplinary Team
  • Robert Hall (acting) – National Manager, Programme Management and Assurance
  • Ailsa Borwick – National Manager, Employment Income and Single Touch Payroll
  • Vanessa Beck – National Manager, JobSeeker, Rent and Concessions.

General Manager, Customer Design and Older Australians

Maree Bridger is the General Manager responsible for:

  • Tanya Thornton (acting) – National Manager, Partnerships and Customer Insights
  • Lisiane Barao Macleod – National Manager, Service Design and Innovation
  • Darren Kidd (acting) – National Manager, Aged Care Programmes
  • Katrina Stathis and Patrick Cremen (job-share arrangement) – National Manager, Seniors, Carers and International.

General Manager, COVID-19 Closure Taskforce

Laura Gannon (acting) is the General Manager.

Deputy Chief Executive Officer, Customer Service Delivery

Matt Cahill is the Deputy Chief Executive Officer.

General Manager, Face to Face Services

Sandy Mamo is the General Manager responsible for:

  • Tricia Flanagan – National Manager, Central NSW
  • Anita-Lee Summers – National Manager, Central Queensland
  • Kerrie Brian (acting) – National Manager, South East Victoria
  • Simon Noble (acting) – National Manager, North NSW
  • Katrina Zander – National Manager, Northern Australia
  • Anthony Creek – National Manager, Northern Queensland
  • Lynda Milde (acting) – National Manager, South Australia
  • Jody Bell – National Manager, South Queensland
  • Tracey Sheather – National Manager, Southern NSW
  • Scott Chant – National Manager, Sydney
  • David Mole – National Manager, Tasmania
  • Stan Neely – National Manager, North West Victoria
  • Kylie White – National Manager, Western Australia.

General Manager, Child Support, Indigenous and Tailored Services

Michelle Kelly is the General Manager responsible for:

  • Stuart Brazendale – National Manager, Child Support Smart Centres, VIC and TAS
  • Tara Pamula – National Manager, Child Support Smart Centres, WA, SA and QLD
  • Sally Berry (acting) – National Manager, Child Support Smart Centres, NSW and ACT
  • Andrew Dibley (acting) – National Manager, Multicultural and Tailored Services
  • Lauren Callinan – National Manager, Indigenous and Remote Servicing.

General Manager, Health Service Delivery

Danielle Regeling (acting) is the General Manager responsible for:

  • Pat Aurisch (acting) – National Manager, Aged Care and Allied Health
  • Karen Lock – National Manager, Delivery Support
  • Mike Hair (acting) – National Manager, Medicare Delivery.

General Manager, Smart Centres Operations

Jennifer Rufati is the General Manager responsible for:

  • Brendan Blandford (acting) – National Manager, Smart Centres South
  • Louise Hamilton – National Manager, Smart Centres East
  • Denise Craig – National Manager, Smart Centres Central and West
  • Vacant – National Manager, Smart Centres North
  • Robert Williams – National Manager, Assessment Services and Smart Centres Coordination
  • Jodie Robinson – National Manager, Social Work Services
  • Paul McNae – National Manager, Smart Centres Labour Hire.

General Manager, Digital Services

Matt Clarke is the General Manager responsible for:

  • Mark Cousins – National Manager, Digital Messaging and Analytics
  • Craig Kelly – National Manager, Customer Access
  • James Gargan (acting) – National Manager, Digital Operations
  • Kylie Whiu – National Manager, Digital Engagement.

General Manager, Operations Management

Alastair Glass is the General Manager responsible for:

  • Gavin Wolfe – National Manager, Operational Planning
  • Kelly Taylor – National Manager, Operational Response.

Deputy Chief Executive Officer, Payments and Integrity

Michelle Lees is the Deputy Chief Executive Officer.

General Manager, Service Delivery Excellence

Susan Black is the General Manager responsible for:

  • Lucas Carr (acting) – National Manager, Business Process and Change
  • Sue Kitchin – National Manager, Workforce Productivity Improvement
  • Susan Brooks (acting) – National Manager, Process Simplification MDT
  • Julie Hockey – National Manager, Face to Face Transformation.

General Manager, Business Integrity

Anthony Seebach is the General Manager responsible for:

  • Kate Buggy – National Manager, Taskforce Integrity and Fraud Investigation
  • Alex Dolan – National Manager, Fraud Control and Assurance.

General Manager, Compliance Assurance

Chris Birrer is the General Manager responsible for:

  • Bo Robertson – National Manager, Compliance Risk
  • Sheree Harrison – National Manager, Compliance Programme.

General Manager, Debt and Appeals

Jason McNamara is the General Manager responsible for:

  • Pauline O’Neill – National Manager, Debt Management
  • Deborah Winkler – National Manager, Appeals.

General Manager, Integrity Modernisation

Matt Corkhill (acting) is the General Manager responsible for:

  • Robert McKellar – National Manager, Integrity Strategy, Engagement and Policy
  • Nicky Bell – National Manager, Implementation and Operations.

Chief Operating Officer, Corporate Enabling

Annette Musolino is the Chief Operating Officer.

General Manager, Portfolio Shared Services

Robert Higgins is the General Manager responsible for:

  • Robert Towner – National Manager, Property
  • Andrew Stephen – National Manager, Procurement and Records Management
  • Goran Stojanovski – National Manager, Corporate Shared Services
  • Marc Mowbray-d’Arbela – National Manager, Payroll and HR Operations
  • Bianca Ruut – National Manager, Portfolio Shared Services Projects
  • Andrew Rodrigues – National Manager, Audit.

General Manager, People

Ian Fitzgerald is the General Manager responsible for:

  • Owen Livermore – National Manager, Leadership and Diversity
  • Stephen Cooney – National Manager, Workplace Relations, Safety and Policy
  • Jennifer Dobell – National Manager, Workforce Strategy
  • Sally Martin – National Manager, HR Support – Service Delivery
  • Carl Princehorn – National Manager, HR Support – Corporate Enabling and ICT
  • Susan Moriarty – National Manager, HR Support – Service Design, Transformation, and Payments and Integrity.

Chief Financial Officer

Angela Diamond is the Chief Financial Officer responsible for:

  • Aaron Harper – National Manager, Budget and Financial Management
  • Greg Mitchell – National Manager, Financial Accounting
  • Timothy Riley (acting) – National Manager, Financial Systems and Operations
  • Alison Frewin – National Manager, Group and Project Finance Partners.

Chief Counsel, Legal Services

Kathryn Haigh is the Chief Counsel responsible for:

  • David Cooke (acting) – General Counsel, Commercial Law and Customer Compensation
  • Jeff Derix – General Counsel, Business Transformation Legal
  • Lisa O’Donnell (acting) – General Counsel, Programme Advice and Privacy
  • Rachael Clarke (acting) – General Counsel, Litigation and Information Release
  • Kate Wandmaker (acting) – General Counsel, Employment Law and Freedom of Information.

General Manager, Workforce Innovation

Rachel Houghton is the General Manager.

Technology Services

Michael McNamara is the Chief Information Officer.

General Manager, Technology Strategy and Performance

Suzanne Aitken is the General Manager responsible for:

  • Anthony Barać – National Manager, ICT Strategic Sourcing
  • Mitchell White (acting) – National Manager, ICT Strategy and Investment Planning
  • Belinda Gloyne – National Manager, ICT Shared Services
  • Pam Spurr – National Manager, ICT Business Management.

General Manager, Technology Design Services

Fay Flevaras is the General Manager responsible for:

  • Alan Hilder (acting) – National Manager, Architecture Services
  • Matthew Walker (acting) – National Manager, ICT Innovation and Design.

General Manager, Infrastructure and Operations Services

Brynten Taylor (acting) is the General Manager responsible for:

  • Derek Lawrence – National Manager, Service and Operations Management
  • Derek Byrnes – National Manager, Enterprise Infrastructure Platforms
  • Vajira Samaranayake (acting) – National Manager, Network and Managed Telecommunications Platforms
  • Abhi Kashyap (acting) – National Manager, End User Platforms.

General Manager, Experience and Data Services

Garrett McDonald is the General Manager responsible for:

  • Megan Bunfield – National Manager, Customer Experience Delivery
  • Lorraine Hollis – National Manager, Connection, Identity and Authentication
  • Maurice Savelli – National Manager, Applied Intelligence and Data Engineering.

General Manager, Customer Processing Services

Bob Lyons is the General Manager responsible for:

  • Craig Douglass – National Manager, Frontline Processing Services
  • Matt Smith – National Manager, Customer Relationship Systems
  • Annette Hayes – National Manager, Platform Enabling and Quality.

General Manager, Core Technology Services

Peter Qui is the General Manager responsible for:

  • Graham Archer – National Manager, Families and Pensions Systems
  • Phil Hoyle (acting) – National Manager, Payment, Debt and Child Support Systems
  • Elaine Ninham – National Manager, Health Systems
  • Kylie Marks (acting) – National Manager, Child Care Subsidy Systems
  • Jane Crowe (acting) – National Manager, Veteran Systems
  • Alex McKellar (acting) – National Manager, DSS Core Systems.

General Manager, Project Delivery Services

Andrew Larkin is the General Manager responsible for:

  • Devika Weereratne – National Manager, Delivery Planning and Assurance.

General Manager, Cyber Services

This position is currently vacant

Page last updated: 14 September 2020