Organisation structure

Our structure is designed to ensure that we are delivering the Government's key priorities.

Our structure is current as at 7 June 2021.

You can download our organisation chart or view it below.

Chief Executive Officer

Rebecca Skinner is the Chief Executive Officer.

Deputy Chief Executive Officer, Strategy and Performance

Grant Tidswell is the Deputy Chief Executive Officer.

General Manager, Enterprise Transformation

William Garton is the General Manager responsible for:

  • Tenille Collins – National Manager, Transformation Office.

Chief Data Officer, Data and Analytics

Garrett McDonald is the Chief Data Officer responsible for:

  • John Kalokerinos – National Manager, Data Strategy and Governance
  • Mark Morrison – National Manager, Data Analytics Innovation
  • Raj Walton (acting) – National Manager, Data and Analytics Engagement
  • Matthew Morrison (acting) – National Manager, Business Intelligence and Performance
  • Andrew Woolf – National Manager, Data Engineering.

General Manager, Enterprise Strategy and Governance

Lisa Carmody is the General Manager responsible for:

  • Simon Heath – National Manager, Enterprise Strategy
  • Lucy Vincent – National Manager, Governance
  • Doris Gibb – National Manager, Ministerial and Parliamentary Services
  • Angela Geerdink – National Manager, Performance Priorities and Reporting
  • Perdi Mitchell – National Manager, Strategic Integration.

General Manager, Communications

Susie Smith is the General Manager responsible for:

  • Vacant – National Manager, Internal Communications
  • Scott Anderson – National Manager, External Communications
  • Bevan Hannan – National Manager, Media.

Agency Spokesperson

Hank Jongen is the Agency Spokesperson.

General Manager, Face to Face Transformation

Sandy Mamo is the General Manager responsible for:

  • Julie Hockey – National Manager, Face to Face Service Design
  • Bianca Ruut – National Manager, Face to Face Property Implementation.

Deputy Chief Executive Officer, Transformation Projects

Charles McHardie is the Deputy Chief Executive Officer.

General Manager, Enterprise Portfolio Management Office

Karen Harfield is the General Manager responsible for:

  • John Kilner – National Manager, Business Architecture and Requirements
  • Caitlin McConachy – National Manager, Enterprise Change Office
  • Michael Devine – National Manager, Enterprise Project Office
  • Leanne McCormick – National Manager, Assurance, Capability and Engagement.

General Manager, Welfare Payment Infrastructure Transformation

Janice Law is the General Manager responsible for:

  • Leigh Allison – National Manager, Welfare Entitlements Transformation
  • Susan Morrison – National Manager, Customer Service Processing Solutions
  • Christine Kruse – National Manager, WPIT Delivery Management.

General Manager, Health, Aged Care and Veterans Transformation

Stuart Turnbull (acting) is the General Manager responsible for:

  • Carol Cao (acting) – National Manager, Health Modernisation Design
  • Kylie Finnigan – National Manager, Health and Veterans Transformation
  • Matt Corkhill – National Manager, Aged Care Transformation.

General Manager, Enhanced myGov

Liz Bundy is the General Manager responsible for:

  • Megan Bunfield – National Manager, Transformation Data and Automation Projects
  • Aaron Wilkins – National Manager, myGov Integrated Services
  • Anthony Barac – National Manager, Telecommunications Services Programme
  • Monita Lal – National Manager, myGov Customer Experience and Engagement.

General Manager, Emerging Projects

Tim Spackman is the General Manager.

Deputy Chief Executive Officer, Customer Service Design

Kirsty Faichney (acting) is the Deputy Chief Executive Officer.

General Manager, Health Programmes

Jarrod Howard is the General Manager responsible for:

  • Shareez Farouk – National Manager, Pharmaceutical Benefits
  • Pauline O’Neill – National Manager, Population Health
  • Stephen Kelly – National Manager, Medicare and Veterans Health
  • Jessica Gear (acting) – National Manager, Health Strategy.

General Manager, Families, Children and Targeted Services

Tina Anderson (acting) is the General Manager responsible for:

  • Juliette Edwards (acting) – National Manager, Families and Child Care
  • Caroline Manning – National Manager, Child Support Program
  • Tricia Flanagan – National Manager, Deduction and Confirmation
  • Cathy Toze – National Manager, Targeted Services.

General Manager, Working Age Programmes

Brendan Moon is the General Manager responsible for:

  • Eric Harper – National Manager, Participation Multidisciplinary Team
  • Cathrine Stephenson – National Manager, Programme Management and Assurance
  • Ailsa Borwick – National Manager, Employment Income and Single Touch Payroll
  • Sharon Douglas (acting) – National Manager, JobSeeker, Rent and Concessions.

General Manager, Customer Design and Older Australians

Laura Gannon (acting) is the General Manager responsible for:

  • Nick Parmeter – National Manager, Partnerships and Customer Insights
  • Jennifer McNeill – National Manager, Service Design and Innovation
  • Jacqui Houghton – National Manager, Aged Care Programmes
  • Katrina Stathis and Patrick Cremen (job-share arrangement) – National Manager, Seniors, Carers and International.

Deputy Chief Executive Officer, Customer Service Delivery

Matt Cahill is the Deputy Chief Executive Officer.

General Manager, Face to Face Services

Tracey Sheather (acting) is the General Manager responsible for:

  • Penny Damianakis (acting) – National Manager, Central NSW
  • Anita-Lee Summers – National Manager, Central Queensland
  • Jane Steinkamp – National Manager, South East Victoria
  • Simon Noble – National Manager, North NSW
  • Katrina Zander – National Manager, Northern Australia
  • Anthony Creek – National Manager, Northern Queensland
  • Lynda Milde – National Manager, South Australia
  • Jody Bell – National Manager, South Queensland
  • Robert Meikle (acting) – National Manager, Southern NSW
  • Scott Chant – National Manager, Sydney
  • David Mole – National Manager, Tasmania
  • Stan Neely – National Manager, North West Victoria
  • Kylie White – National Manager, Western Australia.

General Manager, Child Support, Indigenous and Tailored Services

Brenton Halliday (acting) is the General Manager responsible for:

  • Melissa Brotherson-Clarke (acting) – National Manager, Child Support Smart Centres, VIC and TAS
  • Tara Pamula – National Manager, Child Support Smart Centres, WA, SA and QLD
  • Jo Hase – National Manager, Child Support Smart Centres, NSW and ACT
  • Andrew Dibley (acting) – National Manager, Multicultural and Tailored Services
  • Lauren Callinan – National Manager, Indigenous and Remote Servicing.

General Manager, Health Service Delivery

Danielle Regeling (acting) is the General Manager responsible for:

  • Karen Lock – National Manager, Aged Care and Allied Health
  • David Evenden (acting) – National Manager, Delivery Support
  • Sharon Nokelainen (acting) – National Manager, Medicare Delivery
  • Larissa Hinds – National Manager, COVAX Delivery.

General Manager, Smart Centres Operations

Jennifer Rufati is the General Manager responsible for:

  • Kirsty Beecroft (acting) – National Manager, Smart Centres South
  • Louise Hamilton – National Manager, Smart Centres East
  • Denise Craig – National Manager, Smart Centres Central and West
  • Paul McNae – National Manager, Smart Centres North
  • Robert Williams – National Manager, Assessment Services and Smart Centres Coordination
  • Jodie Robinson – National Manager, Social Work Services
  • Stuart Brazendale – National Manager, Service Delivery Partner Operations.

General Manager, Digital Services

Matt Clarke is the General Manager responsible for:

  • Mark Cousins – National Manager, Digital Messaging and Analytics
  • Sherree Thorne (acting) – National Manager, Customer Access
  • James Gargan (acting) – National Manager, Digital Operations
  • Kylie Whiu – National Manager, Digital Engagement.

General Manager, Operations Management

Alastair Glass is the General Manager responsible for:

  • Gavin Wolfe – National Manager, Operational Planning
  • Kelly Taylor – National Manager, Operational Response
  • Mike Hair (acting) – National Manager, Operational Demand Transition.

Deputy Chief Executive Officer, Payments and Integrity

Michelle Lees is the Deputy Chief Executive Officer.

General Manager, Service Delivery Excellence

Susan Black is the General Manager responsible for:

  • Dale Dawson – National Manager, Business Process and Change
  • Sue Kitchin – National Manager, Workforce Productivity Improvement.

General Manager, Business Integrity

Anthony Seebach is the General Manager responsible for:

  • Danny McQuillen (acting) – National Manager, Taskforce Integrity and Fraud Investigation
  • Alex Dolan – National Manager, Fraud Control and Assurance.

General Manager, Compliance Assurance

Chris Birrer is the General Manager responsible for:

  • Bo Robertson – National Manager, Compliance Risk
  • Sheree Harrison – National Manager, Compliance Programme.

General Manager, Debt, Review and Appeals

Robert Higgins is the General Manager responsible for:

  • Ben Dalton (acting) – National Manager, Debt Management
  • Julie Ballard (acting) – National Manager, Appeals.

General Manager, Debt and Integrity Projects

Jason McNamara is the General Manager responsible for:

  • Robert McKellar – National Manager, Integrity Strategy, Engagement and Policy
  • Nicky Bell – National Manager, Debt and Integrity Projects.

Chief Operating Officer, Corporate Enabling

Annette Musolino is the Chief Operating Officer.

National Manager, Security

Matt McMahon is the National Manager.

General Manager, Corporate and Cross Government Services

Lily Viertmann is the General Manager responsible for:

  • Patricia Wells (acting) – National Manager, Property Operations
  • Andrew Rodrigues – National Manager, Audit
  • Marc Mowbray-d’Arbela – National Manager, Payroll, HR Operations and Security
  • Belinda Gloyne – National Manager, Corporate Shared Services and Records Management.

Chief Financial Officer

Angela Diamond is the Chief Financial Officer responsible for:

  • Aaron Harper – National Manager, Budget and Financial Management
  • Greg Mitchell – National Manager, Financial Accounting
  • Alison Frewin – National Manager, Financial Systems and Operations
  • Steven Janek (acting) – National Manager, Group and Project Finance Partners
  • Andrew Stephen – National Manager, Procurement.

Chief Counsel, Legal Services

Kathryn Haigh is the Chief Counsel responsible for:

  • David Cooke – General Counsel, Commercial Law and Customer Compensation
  • Jeff Derix – General Counsel, Business Transformation Legal
  • Lisa O’Donnell – General Counsel, Programme Advice and Privacy
  • Rachael Clarke – General Counsel, Litigation and Information Release
  • Kate Wandmaker – General Counsel, Employment Law and Freedom of Information.

General Manager, People

Michael Nelson is the General Manager responsible for:

  • Amie Davies (acting) – National Manager, Leadership and Diversity
  • Stephen Cooney – National Manager, Workplace Relations, Safety and Policy
  • Sally Martin – National Manager, HR Support – Service Delivery
  • Jane Ryan (acting) – National Manager, HR Support – Corporate Enabling and ICT
  • Susan Moriarty – National Manager, HR Support – Service Design, Transformation, and Payments and Integrity.

General Manager, Service Delivery Capability

Rachel Houghton is the General Manager responsible for:

  • Karen Lee-Archer – National Manager, Service Delivery Workforce
  • Narelle Cameron – National Manager, Service Delivery Faculty.

Chief Information Officer, Technology Services

Michael McNamara is the Chief Information Officer.

General Manager, Technology Strategy and Performance

Matt Smith (acting) is the General Manager responsible for:

  • Sebastian Hood – National Manager, ICT Strategic Sourcing
  • Jennifer Dobell – National Manager, ICT Strategy and Investment Planning
  • Pam Spurr – National Manager, ICT Business Management.

General Manager, Technology Design Services

Fay Flevaras is the General Manager responsible for:

  • Stephen Kirk – National Manager, Architecture Services
  • Jane Crowe – National Manager, ICT Innovation and Design.

General Manager, Infrastructure and Operations Services

Suzanne Aitken is the General Manager responsible for:

  • Derek Lawrence – National Manager, Service and Operations Management
  • Derek Byrnes – National Manager, Enterprise Infrastructure Platforms
  • Vajira Samaranayake – National Manager, Network and Managed Telecommunications Platforms
  • Josh Bosschieter – National Manager, End User Platforms.

General Manager, Experience and Data Services

Lisiane Barao Macleod (acting) is the General Manager responsible for:

  • Cristie Romero-Ferre (acting) – National Manager, Customer Experience Delivery
  • Lorraine Hollis – National Manager, Connection, Identity and Authentication
  • Maurice Savelli – National Manager, Applied Intelligence and Data Engineering.

General Manager, Customer Processing Services

Bob Lyons is the General Manager responsible for:

  • Craig Douglass – National Manager, Frontline Processing Services
  • Josh Smith (acting) – National Manager, Customer Relationship Systems
  • Annette Hayes – National Manager, Platform Enabling and Quality.

General Manager, Core Technology Services

Peter Qui is the General Manager responsible for:

  • Graham Archer – National Manager, Families and Pensions Systems
  • Devika Weereratne – National Manager, Payment, Debt and Child Support Systems
  • Phil Hoyle – National Manager, Health Systems
  • Kylie Marks – National Manager, Shared Core Platform Services
  • Alex McKellar – National Manager, Veteran Systems
  • Alan Hilder (acting) – National Manager, DSS Core Systems.

General Manager, Project Delivery Services

Andrew Larkin is the General Manager responsible for:

  • Elaine Ninham – National Manager, Technology Project Delivery
  • Lisa Kearney – National Manager, Technology Projects Planning and Assurance.

General Manager, Cyber Services

Maria Milosavljevic is the General Manager responsible for:

  • David Lang – National Manager, Cyber Governance and Engagement
  • Glenn Mitchell (acting) – National Manager, Cyber Operations.

Page last updated: 8 June 2021