Organisational structure

Our structure is designed to ensure that we are delivering the Government's key priorities.

Our structure is current as at 6 June 2022.

You can download our organisation chart or view it below.

Chief Executive Officer

Rebecca Skinner is the Chief Executive Officer.

Strategic Advisor, Transformation

Grant Tidswell is the Strategic Advisor.

General Manager, Enterprise Transformation

William Garton is the General Manager responsible for:

  • Tenille Collins – National Manager, Transformation Office.

Deputy Chief Executive Officer, Strategy and Performance

Susie Smith (acting) is the Deputy Chief Executive Officer.

Chief Data Officer, Data and Analytics

Garrett McDonald is the Chief Data Officer responsible for:

  • Josh Bosschieter – National Manager, Data Strategy and Governance
  • Mark Morrison – National Manager, Data Analytics Innovation
  • Matthew Morrison (acting) – National Manager, Business Intelligence and Performance
  • Andrew Woolf – National Manager, Data Engineering.

General Manager, Communications

Bevan Hannan (acting) is the General Manager responsible for:

  • Daniel Hodgson – National Manager, Corporate Communications
  • Scott Anderson – National Manager, Marketing Communications
  • Hannah Passfield (acting) – National Manager, Media
  • Karen Ploesser – National Manager, myGov Content Strategy and Communications.

Agency Spokesperson

Hank Jongen is the Agency Spokesperson.

General Manager, Face to Face Transformation

Julie Hockey (acting) is the General Manager responsible for:

  • Jason Kallus (acting) – National Manager, Face to Face Service Design
  • Bianca Ruut – National Manager, Face to Face Property Implementation
  • Ben Morris – National Manager, Face to Face Transformation Strategy and Governance.

General Manager, Enterprise Strategy

Lisa Carmody is the General Manager responsible for:

  • Simon Heath – National Manager, Enterprise Strategy
  • Michelle Kinmonth (acting) – National Manager, Strategic Integration.

General Manager, Enterprise Portfolio Management Office

Karen Harfield is the General Manager responsible for:

  • Caitlin McConachy – National Manager, Enterprise Change Office
  • Liberty Davies (acting) – National Manager, Enterprise Project Office
  • Leanne McCormick – National Manager, Assurance, Capability and Engagement.

General Manager, Governance

Angela Geerdink (acting) is the General Manager responsible for:

  • Lauren Stedman (acting) – National Manager, Performance Priorities and Reporting
  • Doris Gibb – National Manager, Ministerial and Parliamentary Services
  • John Kalokerinos – National Manager, Governance.

Deputy Chief Executive Officer, Customer Service Design

Russell Egan is the Deputy Chief Executive Officer.

General Manager, Families, Children and Targeted Services

Tony Piazza (acting) is the General Manager responsible for:

  • Tina Anderson – National Manager, Families and Child Care
  • Caroline Manning – National Manager, Child Support Program
  • Jodi Obst (acting) – National Manager, Targeted Services
  • Kelly Taylor – National Manager, Payment Strategies.

General Manager, Working Age Programmes

Brendan Moon is the General Manager responsible for:

  • Eric Harper – National Manager, Participation Programmes and Compliance
  • Darin Morris (acting) – National Manager, Disability Pension and Parenting Payments
  • Juliette Edwards – National Manager, JobSeeker, Students and Concessions
  • Tricia Flanagan – National Manager, Deduction and Confirmation.

General Manager, Service Design

Jonathon Thorpe is the General Manager responsible for:

  • Nick Parmeter – National Manager, Partnerships and Customer Insights
  • Jennifer McNeill – National Manager, Service Design and Innovation
  • Jeremy Lefever (acting) – National Manager, Business and Customer Architecture.

General Manager, Payment Accuracy and Older Australians

Ailsa Borwick is the General Manager responsible for:

  • Leigh Allison – National Manager, Employment Income and Single Touch Payroll
  • Melissa Haines (acting) – National Manager, Seniors, Carers and International.

Deputy Chief Executive Officer, Health and Aged Care

Kirsty Faichney is the Deputy Chief Executive Officer.

General Manager, Health Programmes

Tom McGoram (acting) is the General Manager responsible for:

  • Shareez Farouk – National Manager, Pharmaceutical Benefits
  • Pauline O’Neill – National Manager, Population Health
  • David Evenden (acting) – National Manager, Medicare and Veterans Health
  • Javier Ribalta (acting) – National Manager, Health Strategy.

General Manager, Health and Veterans

Stuart Turnbull is the General Manager responsible for:

  • Carol Cao – National Manager, Health Modernisation Design
  • Kylie Finnigan – National Manager, Health and Veterans Transformation.

General Manager, Aged Care

Laura Gannon is the General Manager responsible for:

  • Jacqui Houghton – National Manager, Aged Care Transformation
  • Josh Sonda (acting) – National Manager, Aged Care Programmes.

Deputy Chief Executive Officer, Emergency Recovery Director and AEC Operational Support Coordinator

Michelle Lees is the Deputy Chief Executive Officer.

Deputy Chief Executive Officer, Customer Service Delivery

Jarrod Howard (acting) is the Deputy Chief Executive Officer.

General Manager, Face to Face Services

Anthony Creek (acting) is the General Manager responsible for:

  • Anita-Lee Summers – National Manager, Central Queensland
  • Kerrie Brian – National Manager, South East Victoria
  • Simon Noble – National Manager, North West NSW
  • Katrina Zander – National Manager, Northern Australia
  • Sean Lange (acting) – National Manager, Northern Queensland
  • Lynda Milde – National Manager, South Australia
  • Jody Bell – National Manager, South Queensland
  • Jody Nicholson – National Manager, South West NSW
  • Rosanna Arena (acting) – National Manager, Sydney Metropolitan
  • David Mole – National Manager, Tasmania
  • Stan Neely – National Manager, North West Victoria
  • Kylie White – National Manager, Western Australia.

General Manager, Child Support, Indigenous and Tailored Services

Brenton Halliday is the General Manager responsible for:

  • Jane Steinkamp – National Manager, Child Support Smart Centres, VIC and TAS
  • Sally Berry (acting) – National Manager, Child Support Smart Centres, WA, SA and QLD
  • Jo Hase – National Manager, Child Support Smart Centres, NSW and ACT
  • Louise Hamilton – National Manager, Multicultural and Tailored Services
  • Lauren Callinan – National Manager, Indigenous and Remote Servicing.

General Manager, Health Service Delivery

Danielle Regeling is the General Manager responsible for:

  • Sharon Nokelainen – National Manager, Medicare Delivery
  • Larissa Hinds – National Manager, COVAX Delivery
  • Jessica Gear – National Manager, Delivery Support
  • Karen Lock – National Manager, Aged Care and Allied Health.

General Manager, Smart Centres Operations

Sandy Mamo is the General Manager responsible for:

  • Stuart Brazendale – National Manager, Smart Centres South
  • Penny Damianakis – National Manager, Smart Centres East
  • Denise Craig – National Manager, Smart Centres Central and West
  • Paul McNae – National Manager, Smart Centres North
  • Robert Williams – National Manager, Assessment Services and Smart Centre Coordination
  • Jodie Robinson – National Manager, Social Work Services.

General Manager, Digital Services

Matt Clarke is the General Manager responsible for:

  • Mark Cousins – National Manager, Digital Messaging and Analytics
  • Damian Tobin – National Manager, Customer Access
  • James Gargan – National Manager, Digital Operations
  • Kylie Whiu – National Manager, Digital Engagement.

General Manager, Operations Management

Bo Robertson (acting) is the General Manager responsible for:

  • Rhona MacPherson (acting) – National Manager, Operational Planning
  • Symone Andersen – National Manager, Operational Response
  • Nicky Bell – National Manager, Operational Planning – Health (Medicare).

Deputy Chief Executive Officer, Payments and Integrity

Chris Birrer is the Deputy Chief Executive Officer.

General Manager, Service Delivery Excellence

Susan Black is the General Manager responsible for:

  • Nerissa Doverty (acting) – National Manager, Business Process
  • Gavin Wolfe – National Manager, Workforce Productivity Improvement
  • Dale Dawson – National Manager, Enterprise Delivery.

General Manager, Fraud Control and Investigations

Kathryn Haigh is the General Manager responsible for:

  • Craig Palmer – National Manager, Intelligence and Investigations
  • Lucy Vincent – National Manager, Fraud and Identity Assurance.

General Manager, Compliance Assurance and Debt Operations

Jennifer Rufati is the General Manager responsible for:

  • Sam Holcombe – National Manager, Compliance and Debt Operations
  • Sheree Harrison – National Manager, Compliance Programme.

General Manager, Debt Programme, Appeals and Reviews

Robert Higgins is the General Manager responsible for:

  • Ben Dalton – National Manager, Debt Programme and Compensation Recovery
  • Julie Ballard – National Manager, Appeals and Reviews.

General Manager, Debt and Integrity Projects

Jason McNamara is the General Manager responsible for:

  • Robert McKellar – National Manager, Integrity Strategy and Engagement
  • Boramin Keo (acting) – National Manager, Debt and Integrity Projects.

Chief Operating Officer, Corporate Enabling

Annette Musolino is the Chief Operating Officer.

General Manager, Corporate and Cross Government Services

Lily Viertmann is the General Manager responsible for:

  • Peter Moore (acting) – National Manager, Property and Corporate Support
  • Peta Martyn – National Manager, Audit
  • Goran Stojanovski – National Manager, Payroll and Corporate Operations
  • Matt McMahon – National Manager, Security
  • Sherie Polzin (acting) – National Manager, Cross Government Services.

Chief Financial Officer

Angela Diamond is the Chief Financial Officer responsible for:

  • Aaron Harper – National Manager, Budget and Financial Management
  • Greg Mitchell – National Manager, Financial Accounting
  • Alison Frewin – National Manager, Financial Systems and Operations
  • Drago Stanojcic – National Manager, Group Financial Management
  • Andrew Stephen – National Manager, Procurement.

General Manager, Service Delivery Capability

Rachel Houghton is the General Manager responsible for:

  • Karen Lee-Archer – National Manager, Service Delivery Workforce
  • Narelle Cameron – National Manager, Service Delivery Faculty.

Chief Counsel, Legal Services

Jeff Derix (acting) is the Chief Counsel responsible for:

  • David Cooke – General Counsel, Corporate
  • Janet Courtis (acting) – General Counsel, Transformation
  • David Reed (acting) – General Counsel, Programmes
  • Rachael Clarke – General Counsel, Litigation
  • Lisa O’Donnell – General Counsel, Information Access.

General Manager, People

Michael Nelson is the General Manager responsible for:

  • Tracey Sheather – National Manager, People Capability
  • Stephen Cooney – National Manager, Health and Safety
  • Sally Martin – National Manager, People Support - Service Delivery
  • Patrick Geary (acting) – National Manager, People Support - Non-Service Delivery
  • Lisa Charles – National Manager, Workforce Modernisation.

Chief Information and Digital Officer, Technology and Digital Programmes

Charles McHardie is the Chief Information and Digital Officer.

General Manager, Telecommunication Services Programme

Alastair Glass is the General Manager.

General Manager, Welfare Payment Infrastructure Transformation

Christine Kruse (acting) is the General Manager responsible for:

  • Devika Weereratne – National Manager, Welfare Entitlements Transformation
  • Susan Morrison – National Manager, Customer Service Processing Solutions
  • Dennis Piskopos (acting) – National Manager, WPIT Delivery Management.

General Manager, Digital Programmes

Liz Bundy is the General Manager responsible for:

  • Matthew Walker – National Manager, Data and Automation
  • Aaron Wilkins – National Manager, myGov Integrated Services
  • Lisa Kearney – National Manager, Telecommunications Services Modernisation
  • Monita Lal – National Manager, myGov Customer Experience and Engagement.

General Manager, GovERP

Tim Spackman is the General Manager responsible for:

  • Andrea Jones – National Manager, GovERP Provider Hub Design
  • Siva Venkatraman (acting) – National Manager, GovERP Solution Development and Delivery
  • Melinda Gabriel – National Manager, GovERP Cross Government Engagement.

General Manager, Technology Strategy and Architecture

Derek Byrnes is the General Manager responsible for:

  • Stephen Kirk – National Manager, Enterprise Architecture
  • Vandana Singh (acting) – National Manager, Technology and Digital Assurance
  • Sherree Thorne – National Manager, ICT Innovation and Design.

General Manager, Cyber Security

Janice Law is the General Manager responsible for:

  • David Lang – National Manager, Cyber Governance and Engagement
  • Jane Annear – National Manager, Cyber Operations.

General Manager, Technology Business Management

Megan Bunfield is the General Manager responsible for:

  • Kim Laybutt – National Manager, Technology Sourcing
  • Pene Futcher (acting) – National Manager, Technology Business Management
  • Elaine Ninham – National Manager, Technology and Digital PMO
  • Adam dell’Aquila (acting) – National Manager, Technology Business Services.

Deputy Chief Information Officer, Core Technology Systems

Peter Qui is the Deputy Chief Information Officer, Core Technology Systems responsible for:

  • Graham Archer – National Manager, Families and Pensions Systems
  • Phil Hoyle – National Manager, Health Systems
  • Alex McKellar – National Manager, Veterans and DSS Systems
  • Quyen Hoang – National Manager, Payment, Debt and Child Support Systems
  • Sharon McCarter – National Manager, Aged Care Systems.

General Manager, Staff Processing Systems

Bob Lyons is the General Manager responsible for:

  • Craig Douglass – National Manager, Frontline Processing Services
  • Josh Smith – National Manager, Customer Relationship Systems
  • Annette Hayes – National Manager, Platform Enabling and Quality
  • Maree Christensen – National Manager, Child Care Subsidy and Payments.

General Manager, Data Online Systems

Lisiane Barao Macleod is the General Manager responsible for:

  • Pari Gandhi – National Manager, Online Systems
  • Cristie Romero-Ferre – National Manager, Connection, Identity and Authentication
  • Penny Limnios – National Manager, Data and Automation Engineering
  • Lisa Baker (acting) – National Manager, Digital Products.

General Manager, Infrastructure and Operations

Sebastian Hood is the General Manager responsible for:

  • Derek Lawrence – National Manager, Service Operations and Management
  • Vajira Samaranayake – National Manager, Network and Telecommunications
  • Abhi Kashyap – National Manager, End User Computing
  • Kevin Steadman (acting) – National Manager, Infrastructure Platforms.

Page last updated: 8 June 2022