Our structure is current as at 6 March 2023.
You can download our organisation chart or view it below.
Chief Executive Officer
Rebecca Skinner is the Chief Executive Officer.
Strategic Advisor, Transformation
Grant Tidswell is the Strategic Advisor.
General Manager, Enterprise Transformation
William Garton is the General Manager responsible for:
- Andrew Woolf – National Manager, Transformation Office.
Deputy Chief Executive Officer, Strategy and Performance
Susie Smith (acting) is the Deputy Chief Executive Officer.
Chief Data Officer, Data and Analytics
Mark Morrison (acting) is the Chief Data Officer responsible for:
- Josh Bosschieter – National Manager, Data Strategy and Governance
- Tahnee Stone (acting) – National Manager, Data Analytics Innovation
- Heather Ralph (acting) – National Manager, Business Intelligence and Performance
- Michelle Guerin – National Manager, Data Engineering.
General Manager, Communications
Bevan Hannan (acting) is the General Manager responsible for:
- Daniel Hodgson – National Manager, Corporate Communications
- Scott Anderson – National Manager, Marketing Communications
- Hannah Passfield (acting) – National Manager, Media
- Karen Ploesser – National Manager, myGov Content Strategy and Communications.
Agency Spokesperson
Hank Jongen is the Agency Spokesperson.
General Manager, Face to Face Transformation
Julie Hockey (acting) is the General Manager responsible for:
- Ewa Griffiths (acting) – National Manager, Face to Face Service Design
- Bianca Ruut – National Manager, Face to Face Property Implementation
- Ben Morris – National Manager, Face to Face Transformation Strategy and Governance.
General Manager, Enterprise Strategy and Governance
Pauline O’Neill (acting) is the General Manager responsible for:
- Simon Health – National Manager, Enterprise Strategy
- Michelle Kinmonth – National Manager, Strategic Integration
- Brian Birt (acting) – National Manager, Performance Priorities and Reporting
- Susanne Lander – National Manager, Ministerial and Parliamentary Services
- Angela Geerdink – National Manager, Governance.
General Manager, Enterprise Portfolio Management Office
Kylie Whiu (acting) is the General Manager responsible for:
- Caitlin McConachy – National Manager, Enterprise Change Office
- Liberty Davies (acting) – National Manager, Enterprise Project Office
- Leanne McCormick – National Manager, Assurance, Capability and Engagement.
Deputy Chief Executive Officer, Customer Service Design
Jonathon Thorpe (acting) is the Deputy Chief Executive Officer.
General Manager, Families and Children
Tony Piazza is the General Manager responsible for:
- Tina Anderson – National Manager, Families and Child Care
- Caroline Manning – National Manager, Child Support Program
- Kelly Taylor – National Manager, Emergency and Rapid Response Coordination.
General Manager, Working Age Programmes
Juliette Edwards (acting) is the General Manager responsible for:
- Eric Harper – National Manager, Participation Programmes and Compliance
- Robert Hall (acting) – National Manager, Disability Pension and Parenting Payments
- Darin Morris (acting) – National Manager, JobSeeker, Students and Concessions.
General Manager, Service Design
Matt Clarke is the General Manager responsible for:
- Wes Horton (acting) – National Manager, Partnerships and Customer Insights
- Jennifer McNeill – National Manager, Service Design and Innovation
- Vanessa Roarty – National Manager, Business and Customer Architecture
- Damian Tobin – National Manager, Customer Access.
General Manager, Payment Accuracy and Older Australians
Leigh Allison (acting) is the General Manager responsible for:
- Craig Frost (acting) – National Manager, Reporting, Income and Assets
- Melissa Haines – National Manager, Seniors, Carers and International.
General Manager, Indigenous, Tailored Programmes and Income Management
Cathy Toze is the General Manager responsible for:
- Ben Gallie (acting) – National Manager, Income Management
- Mike Websdane – National Manager, Deduction and Confirmation
- Lauren Callinan – National Manager, Tailored Programmes
- Anita-Lee Summers – National Manager, Indigenous and Remote Servicing.
Deputy Chief Executive Officer, Health and Aged Care
Stuart Turnbull (acting) is the Deputy Chief Executive Officer.
General Manager, Health Programmes
Javier Ribalta (acting) is the General Manager responsible for:
- Shareez Farouk – National Manager, Risk and Assurance
- David Evenden (acting) – National Manager, Pharmaceutical Benefits
- Peta Martyn – National Manager, Medicare
- Monique Warren (acting) – National Manager, Digital Health.
General Manager, Health and Veterans Transformation
Brendan Moon is the General Manager responsible for:
- Carol Cao – National Manager, Provider Transformation
- Julia Taylor – National Manager, Customer Transformation
- Moira Campbell – National Manager, Health and Veterans Design.
General Manager, Aged Care
Lauran Gannon is the General Manager responsible for:
- Stephen Kelly – National Manager, Aged Care Transformation
- Jacqui Houghton – National Manager, Aged Care Programmes.
Deputy Chief Executive Officer, Customer Service Delivery
Jarrod Howard (acting) is the Deputy Chief Executive Officer.
General Manager, Face to Face Services
Brenton Halliday is the General Manager responsible for:
- Anthony Creek – National Manager, Central and Northern Queensland
- Simon Noble – National Manager, North West NSW
- Jarrad Edge (acting) – National Manager, Service Zone South and Northern Australia
- Kerrie Brian – National Manager, South East Victoria
- Kenneth Walker (acting) – National Manager, South West NSW
- Susan Morrison – National Manager, Southern Queensland
- Rosanna Arena (acting) – National Manager, Sydney Metropolitan
- Stuart Brazendale – National Manager, Tasmania and North West Victoria
- Kylie White – National Manager, Western Australia.
General Manager, Child Support and Tailored Services
Jodie Robinson (acting) is the General Manager responsible for:
- Jane Steinkamp – National Manager, Child Support Smart Centres, VIC and TAS
- Sharon Nokelainen – National Manager, Child Support Smart Centres, WA, SA and QLD
- Jo Hase – National Manager, Child Support Smart Centres, NSW and ACT
- Louise Hamilton – National Manager, Multicultural and Tailored Services
- Inga Petkovich (acting) – National Manager, Digital Engagement.
General Manager, Health Service Delivery
Lynda Milde (acting) is the General Manager responsible for:
- Jody Bell – National Manager, Health Zone North
- Charmaine Smith – National Manager, Health Zone East
- Jenna Barnes (acting) – National Manager, Health Zone South
- Denise Craig – National Manager, Health Zone West.
General Manager, Smart Centres Operations
Nicky Bell (acting) is the General Manager responsible for:
- Melissa Brotherson-Clarke – National Manager, Smart Centres South
- Penny Damianakis – National Manager, Smart Centres East
- Sharna Bucher (acting) – National Manager, Smart Centres Central and West
- Jacelle Howell (acting) – National Manager, Smart Centres North
- Robert Williams – National Manager, Assessment Services and Smart Centre Coordination
- Sielito (acting) – National Manager, Social Work Services.
General Manager, Operations Management
Bo Robertson is the General Manager responsible for:
- Rhona MacPherson – National Manager, Operational Planning Social Security and Welfare
- Symone Andersen – National Manager, Operational Response
- Narelle Townsend (acting) – National Manager, Operational Planning Health, Integrity and Child Support
- James Gargan – National Manager, Digital Operations.
Deputy Chief Executive Officer, Payments and Integrity
Michelle Lees is the Deputy Chief Executive Officer.
General Manager, Service Delivery Excellence
Susan Black is the General Manager responsible for:
- Nerissa Doverty – National Manager, Business Process and Knowledge Management
- Dale Dawson – National Manager, Enterprise Delivery
- Narelle Cameron – National Manager, Service Delivery Faculty
- Mark Cousins – National Manager, Digital Messaging and Analytics.
General Manager, Fraud Control and Investigations
Jason Lucchese is the General Manager responsible for:
- Craig Palmer – National Manager, Fraud Investigation
- Lucy Vincent – National Manager, Fraud and Identity Assurance
- Luke Morrish – National Manager, Intelligence.
General Manager, Compliance Assurance and Debt Operations
Rachel Houghton is the General Manager responsible for:
- Sam Holcombe – National Manager, Compliance and Debt Operations
- Matt McMahon – National Manager, Compliance Programme.
General Manager, Debt Programme, Appeals and Reviews
Robert Higgins is the General Manager responsible for:
- Ben Dalton – National Manager, Debt Programme and Compensation Recovery
- Julie Ballard – National Manager, Appeals and Reviews.
General Manager, Debt and Integrity Projects
Robert Higgins is the General Manager responsible for:
- Larissa Hinds – National Manager, Integrity Strategy and Engagement
- Jason Kallus – National Manager, Debt and Integrity Projects.
Deputy Chief Executive Officer, Royal Commission Response Team
Chris Birrer is the Deputy Chief Executive Officer.
Special Counsel, Royal Commission Response Legal
Rachel Clarke (acting) is the Special Counsel responsible for:
- Sheree Harrison – National Manager, Royal Commission Response Program
- John Kalokerinos – National Manager, Royal Commission Response Governance.
Chief Operating Officer, Corporate Enabling
Russell Egan is the Chief Operating Officer.
General Manager, Corporate and Cross Government Services
Lily Viertmann is the General Manager responsible for:
- Brodie Wootten – National Manager, Property and Corporate Support
- Andrew Rodrigues – National Manager, Audit
- Melinda Gabriel – National Manager, Payroll and Corporate Operations
- Robert McKellar – National Manager, Security
- Belinda Gloyne – National Manager, Cross Government Services.
Chief Financial Officer
Angela Diamond is the Chief Financial Officer responsible for:
- Aaron Harper – National Manager, Budget and Financial Management
- Greg Mitchell – National Manager, Financial Accounting
- Alison Frewin – National Manager, Financial Systems and Operations
- Michele Robinson – National Manager, Group Financial Management
- Chris Flinders – National Manager, Procurement
- Jessica Whitlock (acting) – National Manager, Technology Sourcing.
Chief Counsel, Legal Services
Jeff Derix (acting) is the Chief Counsel responsible for:
- Nick Parmeter – National Manager, Privacy and Personal Information Release
- David Cooke – General Counsel, Corporate
- Janet Courtis – General Counsel, Transformation
- David Reed – General Counsel, Programmes
- Karen Hamilton (acting) – General Counsel, Litigation
- Lisa O’Donnell – General Counsel, FOI and Ombudsman.
General Manager, People
Michael Nelson is the General Manager responsible for:
- Tracey Sheather – National Manager, People Capability
- Stephen Cooney – National Manager, Health and Safety
- Sally Martin – National Manager, People Support - Service Delivery
- Goran Stojanovski – National Manager, People Support - Non-Service Delivery
- Lisa Charles – National Manager, Workforce Modernisation
- Karen Lee-Archer – National Manager, People Solutions.
Chief Information and Digital Officer, Technology and Digital Programmes
Charles McHardie is the Chief Information and Digital Officer.
General Manager, GovERP
Andrea Jones (acting) is the General Manager responsible for:
- Emily Woodward (acting) – National Manager, GovERP Provider Hub Design
- Siva Venkatraman (acting) – National Manager, GovERP Solution Development and Delivery.
General Manager, Digital Programmes
Aaron Wilkins (acting) is the General Manager responsible for:
- Kylie Finnigan – National Manager, Data and Automation
- Jordon Sullivan (acting) – National Manager, myGov Integrated Services
- Natalie Connell (acting) – National Manager, myGov Customer Experience and Engagement.
General Manager, Cyber Security
Janice Law is the General Manager responsible for:
- Narelle Lovett – National Manager, Cyber Enablement
- David Lang – National Manager, Cyber Operations
- Kirk Batty – National Manager, Cyber Capabilities.
General Manager, Technology Strategy and Architecture
Derek Byrnes is the General Manager responsible for:
- Matthew Walker – National Manager, Enterprise Architecture
- Jane Annear – National Manager, Technology and Digital Assurance
- Sherree Thorne – National Manager, ICT Innovation and Design.
General Manager, Technology Business Management
Megan Bunfield is the General Manager responsible for:
- Jacqui Adams – National Manager, Technology Business Management
- Adam dell’Aquila – National Manager, Technology Business Services.
General Manager, Telecommunications Services Modernisation
Alastair Glass is the General Manager responsible for:
- Anthony Barac – National Manager, Telecommunications Services Modernisation Delivery
- Lisa Kearney – National Manager, Telecommunications Services Modernisation Strategy.
Deputy Chief Information Officer, Core Technology Systems
Peter Qui is the Deputy Chief Information Officer, Core Technology Systems responsible for:
- Graham Archer – National Manager, Families and Pensions Systems
- Phil Hoyle – National Manager, Health Systems
- Alex McKellar – National Manager, Veterans and DSS Systems
- Quyen Hoang – National Manager, Payment, Debt and Child Support Systems
- Sharon McCarter – National Manager, Medicare and Aged Care Systems.
General Manager, Staff Processing Systems
Bob Lyons is the General Manager responsible for:
- Craig Douglass – National Manager, Frontline Processing Services
- Josh Smith – National Manager, Customer Relationship Systems
- Annette Hayes – National Manager, Platform Enabling and Quality
- Maree Christensen – National Manager, Child Care Subsidy and Payments.
General Manager, Infrastructure and Operations
Devika Weereratne is the General Manager responsible for:
- Mike Armstrong (acting) – National Manager, Service Operations and Management
- Vajira Samaranayake – National Manager, Core Infrastructure
- Abhi Kashyap – National Manager, End User Computing
- Nicole Rudland – National Manager, Application Infrastructure.
General Manager, Data Online Systems
Lisiane Barao Macleod is the General Manager responsible for:
- Pari Gandhi – National Manager, Online Systems
- Cristie Romero-Ferre – National Manager, Connection, Identity and Authentication
- Penny Limnios – National Manager, Data and Automation Engineering.