Over the last 2 years, we listened to customers, advocates and our other partners about how to make Centrepay work better.
Based on this, we’re making big changes.
From 3 November Centrepay improvements will:
- strengthen customer protections
- reduce the number of goods and services for Centrepay
- add target amounts or end dates to many goods and services
- improve the complaints and feedback process
- enhance our business compliance processes.
We’ll also make sure only the right types of business can offer Centrepay.
Watch our interactive video Centrepay is changing to see how these changes will benefit you.