Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Work Bonus
If you’re an eligible pensioner who is working, the Work Bonus can help you keep more of your pension.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Working while you’re getting Age Pension
If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
How much you can get under the Home Equity Access Scheme
The loan payments you get under the Home Equity Access Scheme depend on if you get a pension or not.
Income and assets from outside Australia can affect your Age Pension
If you or your partner get income from, or have assets outside Australia, this could affect your Age Pension.
Transitional rate of pension
The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.
Deeming rates are increasing
From 20 September 2025 the deeming rates will be 0.75% and 2.75%.
Who can get the Work Bonus
You must meet eligibility requirements to get the Work Bonus.