Carer Payment and/or Carer Allowance - Care Needs Assessment (for a child under 16 years) form (SA394)
Use this form to identify care needs as part of the assessment of eligibility for Carer Payment, Carer Allowance or both.
Carer Allowance Questionnaire - Carer not living with the person for whom care is being provided form (SA381)
Use this form to tell us about the personal care you provide for a person 16 or over, who you don't live with.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Replace a lost or stolen Pensioner Concession Card or Health Care Card
If your Pensioner Concession Card is lost, stolen or ruined, we can post you a new card if you need one.
Carer Adjustment Payment
A one-off payment to support families in financial hardship after a catastrophic event affecting a child younger than 7.
Caring for someone with dementia
Resources to help you care for someone with dementia.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Free Understanding income and assets tests webinar
Join our live Financial Information Service (FIS) webinar to learn about income and asset tests, how they’re applied and which tests may apply to you.
How to manage Carer Allowance
Understand your options and obligations for Carer Allowance.
How much you can get on the Continence Aids Payment Scheme
Information about how much you can get, how we pay and why it won’t count as income.