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How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

  1. Retraining
  2. Most useful information

Details of income stream product form (SA330)

Use this form to give us information about your income stream, so we can calculate your payment.

  1. Work Bonus
  2. How it works

Work Bonus if you work

If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.

Mutual obligation requirements for principal carers

These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.

Employment income reporting

We need to know the gross employment income you and your partner get so we can pay you the right amount.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

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Page last updated: 10 December 2021.
QC 60158