Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Directors fees
Directors fees count towards your income test. They can affect your Centrelink payment.
What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $528 a fortnight.
Who has an Income Bank
You have an Income Bank if you get a certain payment.
How your variable income may impact your Centrelink payment
If your work hours or income change, we can support you. You may be self-employed, working casual hours, doing contract or seasonal work, or sick or injured.
Update your employment and income details using your Centrelink online account
You can update your employment and income details using your online account.
Express Plus Centrelink mobile app help - Set up app
Instructions on how to sign in and set up the Express Plus Centrelink mobile app.
Centrelink online account help - Complete your income stream review
Instructions to complete your income stream review using your Centrelink online account .
How we recover money you owe at tax time
We may use your tax refund to pay back money you owe us.
New South Wales East Coast Severe Weather and Flooding, May 2025 support
If you've been directly affected by this disaster, we have Disaster Recovery Allowance (DRA) to help you.