Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Change of circumstances for Additional Child Care Subsidy
You need to tell us if your circumstances change when you’re receiving Additional Child Care Subsidy.
The type of child care you use can affect Child Care Subsidy
The amount of Child Care Subsidy (CCS) you can get depends on the type of approved child care you use. It also depends on the age of your child.
Centrelink online account help - Update your child’s education details for Family Tax Benefit
Instructions on how to view or update your child’s education details for Family Tax Benefit (FTB).
What families need to do at tax time
You can use our tax time tool if you got Family Tax Benefit (FTB), Child Care Subsidy (CCS) or had a child support assessment in the last financial year.
How to balance your payment for Family Tax Benefit
We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.
Early education
Find out about early childhood education and child care options. This can help you choose the right service and get support for your family.
Time limits for claiming family payments
There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.