Unsubscribe from electronic messaging
If you don’t want to get electronic messages from us, you can unsubscribe at any time.
Change how you get electronic messaging
You can change how you get electronic messages from us at any time.
Transfer Carer Payment and Carer Allowance from child to adult
You may be getting Carer Payment or Carer Allowance, or both payments. When a child in your care is turning 16, you can transfer your Carer Payment and or Carer Allowance from a child to an adult.
Confirm or update your caring details for Carer Payment
If you get Carer Payment, we may send you a letter asking about your caring details and address. We’ll ask you to confirm or update these details.
Prepare to transfer to Age Pension if you get Carer Payment
If you get Carer Payment and you’re Age Pension age, you can apply to transfer to Age Pension.
Heating or cooling for medical needs
You can get the Essential Medical Equipment Payment (EMEP) for heating or cooling used for medical needs.
Essential Medical Equipment Payment while travelling or living outside Australia
You must be in Australia to get the payment.
Residence rules for Ex-Carer Allowance (Child) Health Care Card
To be eligible for an Ex-Carer Allowance (Child) Health Care Card you must meet the residence rules.
Renew your Ex-Carer Allowance (Child) Health Care Card
You can renew your Ex-Carer Allowance (Child) Health Care Card over the phone.
Travel outside Australia rules for Ex-Carer Allowance Health Care Card
There are rules about how long your Ex-Carer Allowance Health Care Card remains current when you travel outside Australia.