Most useful information for caring for elderly

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  1. Carer Payment
  2. How to keep your payment

Reviews for Carer Payment

If you’re getting Carer Payment, we may do reviews. This is to help us understand your caring circumstances.

  1. Essential Medical Equipment Payment
  2. How to manage your payment

Change of circumstances when you get the Essential Medical Equipment Payment

We need to know if your circumstances change when you get the Essential Medical Equipment Payment (EMEP). You have 14 days to tell us.

  1. Employment income reporting
  2. If you’re employed

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

  1. Employment income reporting
  2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. If you’re employed
  2. When to report

Reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

  1. Carer Payment
  2. How to keep your payment

Working while you get Carer Payment

You may still get Carer Payment if you work up to 100 hours in a 4 week period. There are rules you need to meet.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.

  1. Aged care calculation of your cost of care
  2. If you’re in financial hardship

Length of aged care financial hardship assistance

How long you can get aged care financial hardship assistance depends on your situation. We work this out when you claim.

  1. Aged care calculation of your cost of care
  2. If you’re in financial hardship

Steps to claim financial hardship assistance with aged care costs

Complete the following steps to claim aged care financial hardship assistance.

  1. Aged care calculation of your cost of care
  2. If you’re in financial hardship

Financial hardship assistance eligibility for aged care cost of care

Not everyone can get financial hardship assistance to help with aged care costs. You will need to meet eligibility requirements to have your claim assessed.

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Page last updated: 17 November 2025.
QC 60152