Most useful information for caring for elderly

Business structures

Your business structure may affect your and your partner’s payments from us.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

1. Continence Aids Payment Scheme
2. How to manage your payment

Someone to act on your behalf for the Continence Aids Payment Scheme

You can nominate another person to act on your behalf for the Continence Aids Payment Scheme (CAPS).

Income from outside Australia

Income you get from outside Australia can count in your income test.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Parental Leave Pay counted as income

We treat Parental Leave Pay as taxable income. This means it counts in your income test for payments from us.

1. Carer Payment
2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

1. Continence Aids Payment Scheme
2. How to manage your payment

Buying continence aids products

We don’t supply or sell continence aids products.

1. How to manage your allowance
2. Reviews

Medical reviews when you get Carer Allowance

If you’re getting Carer Allowance, we may do a medical review of the person you care for from time to time.

1. How to manage your allowance
2. Reviews

Carer Allowance income review

To make sure you’re paid correctly, we may review your income.