Finding help online and by phone

Accessing mental health supports online or by phone.

We all experience emotional issues at different times. It’s best to see a doctor. They’ll assess what you might need and could include mental health treatments.

It can be tough finding the right online and phone mental health resources to suit your needs. Here are some suggestions for online and phone mental health care.

You can also explore the different service providers on the Head to Health website.

Online therapy

Online therapy is an online treatment for mental health issues, such as depression and anxiety. You should talk to your doctor first to see if it’s right for your situation.

You can read more about online therapy on the healthdirect website.

Mental health websites

The Head to Health website has helpful resources from a range of mental health websites. It has information about:

  • supporting yourself
  • supporting someone else.

The Reachout Australia website has information to support young people experiencing mental health issues.

Some other helpful websites include:

  • Beyond Blue for help with depression and anxiety
  • MensLine Australia telephone and online counselling services for men.

Mental health phone lines

If you’re in crisis and need support, call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week. The Lifeline website also has helpful information on crisis support and suicide prevention.

If you’re between the ages of 5 and 25, you can call the kidshelpline on 1800 551 800. They’re open 24 hours a day, 7 days a week. They offer a phone counselling service. The kidshelpline website also has helpful information for kids, teenagers, young adults and parents.

You can find other mental health helplines on the healthdirect website.

You can also find a list of mental health programs on the Department of Health and Aged Care website. There is a range of programs to suit different mental health needs.

Page last updated: 12 January 2024.
QC 60234