Linking individual healthcare providers to your organisation and managing their access

How to link individual healthcare providers to your organisation in the Healthcare Identifiers (HI) Service and manage their access.

After you get Healthcare Provider Identifier (HPI-I) for your individual healthcare providers, you can link their HPI-I to the HPI-O. This lets providers searching in the Healthcare Provider Directory know who works at your organisation.

You can create a HI Service link to individual healthcare providers through Health Professional Online Services (HPOS). Log in to your PRODA account to access HPOS, then:

  1. Select My programs.
  2. Select Healthcare Identifiers and My Health Record.
  3. Select Healthcare Identifiers - Manage existing Records.
  4. Select My organisation details.
  5. Select HPI-I Links for a list of which individual healthcare providers are linked to your organisation.
  6. Select Manage providers and then Add linked provider.
  7. Enter the individual healthcare provider’s HPI-I or RA number then select Search.
  8. Read the Privacy Note, and if you agree select Confirm to link the individual healthcare provider.

Managing authorisation links for individual healthcare providers in My Health Record

You need to add authorisation links so individual healthcare providers can access the My Health Record through the National Provider Portal.

If your organisation uses practice software, you need to talk to your software vendor about accessing My Health Record. Read more about conformant clinical software on the My Health Record website.

You can manage a My Health Record authorisation link in the My Health Record system through HPOS. Log in to your PRODA account to access HPOS, then:

  1. Select My programs.
  2. Select Healthcare Identifiers and My Health Record.
  3. Select My Health Record - Register Organisation.
  4. Select Manage Authorisation Links.
  5. Select Add/Update on the organisation you want to add the authorisation link to for My Health Record.
  6. Enter HPI-I Number for the healthcare provider you want to link and then select Submit.

Make sure the individual healthcare provider’s details are correct and then select Confirm.

Page last updated: 4 May 2022.
QC 62489