Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

Create a myGov account

With myGov, you can access government services online.

To get Centrelink payments and services, you need to create a myGov account and link it to Centrelink.

You need your own email address to create a myGov account.

Create a myGov account

For help, read our create a myGov account guide.

Link Centrelink

How you link Centrelink will depend on if you’ve claimed a payment from us before.

If you’ve claimed a payment before

If you’ve claimed a payment before, you can use your Centrelink Customer Reference Number (CRN) to link Centrelink to myGov.

If you don’t know your CRN, you’ll need to prove your identity online, using myGov. Following the same instructions for ‘If you haven’t claimed a payment before’.

If you haven’t claimed a payment before

If you haven’t claimed a payment from us before, you’ll need to prove your identity online using myGov.

Sign in to myGov and select Apply for support from the Government support for coronavirus alert.

You’ll need to enter:

Once you prove your identity, we’ll link Centrelink to your myGov account.

Page last updated: 23 July 2021