Payments and services during coronavirus (COVID-19)
If you’re a new or current customer affected by COVID-19 we have payments that can help you. We also have support if you can’t come into a service centre.
We have information in different languages about Payments and services during coronavirus (COVID-19)
Affected by coronavirus (COVID-19)
COVID-19 Centrelink payments and access options
COVID-19 Economic support payment and coronavirus supplement
COVID-19 Information for new migrants and visa holders
COVID-19 Information for migrants and visa holders from New Zealand
Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.
If you already get a payment from us, you may be able to get the Coronavirus Supplement. If you’re able to get this, we’ll pay you automatically. You don’t have to do anything. Read more about how Coronavirus Supplement and eligibility for some income support payments are changing.
Keep in mind, we can support you if you’re affected by family and domestic violence. We can help with information, resources and referrals.
If you live in Victoria, you can do most of your Centrelink and Medicare business online. There are also new rules that apply to visiting a service centre. Read more about how to access and claim payments and services in Victoria. You may also be able to get the Pandemic Leave Disaster Payment if you live in Victoria and meet the eligibility rules. Read more about who can get it.
Stay up to date with government information about COVID-19 on the Australia.gov.au website.
You may get a payment from us if you or your family are affected by the coronavirus pandemic.
If you’re an existing customer, read about changes to our payments and services due to coronavirus (COVID-19).
Page last updated: 7 August 2020
This information was printed 11 August 2020 from https://www.servicesaustralia.gov.au/individuals/subjects/payments-and-services-during-coronavirus-covid-19. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.