If you’re in a lockdown

If you’re affected by a coronavirus (COVID-19) lockdown or restrictions there’s help available.

You can do most of your Centrelink, Medicare or Child Support business with us online through myGov. Check if restrictions apply before you visit a service centre.

New South Wales

There are lockdowns and restrictions in place due to COVID-19. To find out how these affect you, check the COVID-19 rules on the New South Wales Government website.

There are payments to help you if you’ve been affected by COVID-19. What payment you can get depends on your situation.

You can read more if you need a payment.

COVID-19 Disaster Payment is available for New South Wales. The quickest and easiest way to claim this new payment is online through myGov.

If you’re a job seeker, read about changes to your mutual obligation requirements.

There is help to manage your Child Care Subsidy if your child attends care in a Commonwealth declared COVID-19 hotspot. You may be eligible for both of these:

We’re pausing Centrelink debt raising and new debt recovery in locked down LGAs. If you had a debt with us before COVID-19 lockdown, your payment arrangements will remain the same, unless you choose to change them.

Victoria

There are lockdowns and restrictions in place due to COVID-19. You can find out more about these restrictions at COVIDSafe Settings on the Victorian Government website.

There are payments to help. You can read more if you need a payment.

COVID-19 Disaster Payment is available for Victoria. The quickest and easiest way to claim this new payment is online through myGov.

If you’re a job seeker, read about changes to your mutual obligation requirements.

There is help to manage your Child Care Subsidy if your child attends care in a Commonwealth declared COVID-19 hotspot. You may be eligible for both of these:

We’re pausing Centrelink debt raising and new debt recovery in locked down LGAs. If you had a debt with us before COVID-19 lockdown, your payment arrangements will remain the same, unless you choose to change them.

Queensland

To find out if your suburb or LGA has restrictions in place, check COVID-19 updates on the Queensland Government website.

There are payments to help. You can read more if you need a payment.

If you’re a job seeker, read about changes to your mutual obligation requirements.

There is help to manage your Child Care Subsidy if your child attends care in a Commonwealth declared COVID-19 hotspot. You may be eligible for both of these:

We’re pausing Centrelink debt raising and new debt recovery in locked down LGAs. If you had a debt with us before COVID-19 lockdown, your payment arrangements will remain the same, unless you choose to change them.

Australian Capital Territory

There are lockdowns and restrictions due to COVID-19.

You can find COVID-19 information and advice on the ACT Government website.

COVID-19 Disaster Payment is available for Australian Capital Territory. The quickest and easiest way to claim this new payment is online through myGov.

There is help to manage your Child Care Subsidy if your child attends care in a Commonwealth declared COVID-19 hotspot. You may be eligible for both of these:

We’re pausing Centrelink debt raising and new debt recovery in locked down LGAs. If you had a debt with us before COVID-19 lockdown, your payment arrangements will remain the same, unless you choose to change them.

Page last updated: 17 September 2021