Getting help during coronavirus (COVID-19)

We have payments and support if you’re affected by COVID-19. Keep up to date with upcoming changes.

If you’ve been affected by the Victorian lockdown and have lost income, you may be eligible for the COVID-19 Disaster payment.

There are changes to our payments due to COVID-19. Check our timelines of upcoming changes if you’re a job seeker, parent or student.

If your circumstances have changed due to COVID-19, you might be able to get a support payment, like JobSeeker.

Remember the easiest way to claim a payment is online. You don’t have to call or visit a service centre. Check local COVID-19 restrictions about wearing a face mask before you enter our service centres.

We can support you if you’re affected by family and domestic violence. We can help with information, resources and referrals.

Page last updated: 15 April 2021