Coronavirus (COVID-19) and how we may help

We have payments and services if you’re affected by COVID-19.

We have information in different languages about Coronavirus (COVID-19) and how we may help

Affected by coronavirus (COVID-19)

COVID-19 Centrelink payments and access options

COVID-19 Economic support payment and coronavirus supplement

COVID-19 Information for new migrants and visa holders

COVID-19 Information for migrants and visa holders from New Zealand

Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.

If you’re affected by restrictions or in self isolation, you can do most of your Centrelink, Medicare and Child Support business with us online or by phone self service.

If you’re unable to use online services, you can also phone us on your main payment line for help.

If you need a payment and you don't already get one from us, we may be able to help. You can use our guide to check what you can get.

If you already get a payment from us, you may be eligible for the Coronavirus Supplement and the Economic Support Payment. If you’re able to get one or both of these, we’ll pay you automatically. You don’t have to do anything.

You don’t need to go to a service centre to access our services. Try using one of our self service options. If you're feeling unwell, or need to isolate yourself at home, please don't visit our service centres.

Keep in mind, we can support you if you’re affected by family and domestic violence. We can help with information, resources and referrals.

Stay up to date with government information about COVID-19 on the website.

Page last updated: 9 July 2020