Voluntary Income Management
You can volunteer for Income Management if you need help with managing your payments.
We have information in different languages about Voluntary Income Management
Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.
If you choose to have your payments income managed, you have to stay on Income Management for a minimum of 13 weeks. After that, you can stop Income Management at any time. You can do this using your online account or you can contact us.
If you want to volunteer for Income Management, contact the Income Management line.
What happens to your money
We’ll manage both:
- 50% of your payments
- 100% of any advance and lump sum payments.
The rest of your payments will be paid as usual.
Reviews and appeals
You have the right to appeal any decision we make. Read about reviews and appeals.
Page last updated: 24 October 2019
This information was printed 26 May 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/income-management/who-can-get-it/voluntary-income-management. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.