Check your balance

You can check your BasicsCard balance in several ways.

The fastest way is to use the Express Plus Centrelink mobile app.

If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. Use your BasicsCard number and phone PIN to check your balance at any time. Calls to this line are free from a Telstra mobile.

There are other ways to check your balance. You can either:

BasicsCard kiosk locations

Northern Territory

Region Location Address
Alice Springs Yeperenye Shopping Centre 36 – 38 Hartley Street
Alice Springs NT 0870
Alice Springs Northside Foodland IGA 3 Hearn Place
Alice Springs NT 0870
Alice Springs Alice Springs Coles Corner of Gregory Terrace and Bath Street
Alice Springs NT 0870
Bathurst Island Nguiu Ullintjini Association Wurrumiyanga
Bathurst Island NT 0822
Casuarina Casuarina Square Shopping Centre 247 Trower Road
Casuarina NT 0810
Casuarina Casuarina Village Shopping Centre 54 Bradshaw Terrace
Casuarina NT 0810
Karama Karama Shopping Plaza 37 Kalymnos Drive
Karama NT 0812
Katherine Oasis Shopping Centre Katherine Terrace
Katherine NT 0850
Palmerston Palmerston Shopping Centre Temple Terrace
Palmerston NT 0830
Wadeye Murrinpatha Nimmipa Store Wadeye Community
Wadeye NT 0822

Page last updated: 19 February 2020