Use this form to tell us of the arrival of a refugee or humanitarian entrant and to arrange a new claim appointment.
You must download our forms to fill them in. We have help available if you use assistive technology or if you need a translator or interpreter. Find out how to use our forms.
Download and complete the Notification of refugee arrival form.
This form is completed by the Humanitarian Settlement Program coordinator or case worker of the newly arrived refugee or humanitarian entrant.
This information was printed 27 March 2026 from https://www.servicesaustralia.gov.au/ss459. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.