Balance limit

You can control how much of your Income Management money goes on a BasicsCard.

You can set a BasicsCard balance limit from $100 to $3,000. When you reach the balance limit, your money will stay safe in your Income Management account.

Daily spend limit

You can also control how much you can spend each day using a BasicsCard by setting a daily spend limit.

You can set your daily spend limit to be from $20 to $1,500. When you reach your daily spend limit, your card won’t work for the rest of the day. Your daily spend limit will reset at midnight ready for the next day.

To change your daily spend limit, call the BasicsCard General Enquiry line.

Contact numbers available on this page.

BasicsCard general enquiry line

Use this line for BasicsCard general enquiries or to report your card lost or stolen.

7 days a week 24 hours a day

There are other ways you may want to contact us.

Page last updated: 3 December 2024.
QC 40296