How to respond to an Employer Determination

An Employer Determination is when we decide you need to provide an employee’s Parental Leave Pay under the Paid Parental Leave scheme.

After your employee lodges their claim we’ll decide if they’re eligible. If they are, we’ll work out if we require your business to provide their Parental Leave Pay. If we do, we’ll send you an Employer Determination letter.

You must either accept or ask for a review of the Employer Determination within 14 days of the date of the letter.

Accept an Employer Determination

You’ll need to complete an acceptance notice online. To do this:

  1. Log in to Business Hub through PRODA on behalf of your business.
  2. Select Your services.
  3. Select Paid Parental Leave Services.
  4. Select Providing Parental Leave Pay for New Claimants.
  5. Select the employee you want to complete the acceptance notice for.

As part of this, you’ll need to do all of the following:

  • accept our decision that you’ll provide Parental Leave Pay
  • give us your employee’s pay cycle details
  • give us your business bank account details without any hyphens.

You don’t need to give us your employee’s bank account details.

We’ll send you a letter to tell you how long you will need to provide Parental Leave Pay funds to your employee and when we will send the first amount of funds to you.

Ask for a review of an Employer Determination

We use the information your employee provides in their claim to decide if you’re required to provide their Parental Leave Pay.

You may ask for a review of this decision. You should first start by talking to us. We’ll check the decision, explain why we made it and correct any errors.

You have up to 14 days from the day we send you an Employer Determination letter to ask for a review.

We can change your Employer Determination if your employee:

  • hasn't been employed by you for 12 months or more
  • will stop being your employee before the end of their Paid Parental Leave period
  • is likely to receive less than 8 weeks of Parental Leave Pay
  • isn’t based in Australia.

If you still disagree after we’ve explained it to you, you can decline the Employer Determination.

To do this, you need to:

  1. Log in to Business Hub through PRODA on behalf of your business.
  2. Select Your services.
  3. Select Paid Parental Leave Services.
  4. Select Providing Parental Leave Pay for New Claimants.
  5. Select the employee you want to complete the decline notice for.


As part of this, you’ll need to do all of the following:

  • decline our decision that you’ll provide Parental Leave Pay
  • provide a reason as to why you don’t accept the Employer Determination
  • upload supporting documents.
Page last updated: 19 November 2025.
QC 83381