Prove your identity through myGov

How to prove who you are to Centrelink through myGov.

You can prove who you are through myGov when you link Centrelink to your myGov account.

When linking Centrelink, select I don’t have or don’t know my CRN, then select I want to prove my identity through myGov. You’ll need to enter details from some acceptable identity documents.

Once you prove your identity, myGov will link Centrelink to your myGov account.

Before you can submit a claim for some payments, you may need to meet some more identity requirements. This could include bringing acceptable photo identity documents to a service centre or uploading a document in your Centrelink online account. We’ll let you know if you need to do this.

Consider proving your identity using your Digital Identity so that you don’t need to go to a Service Centre.

Acceptable documents

You’ll need one of these documents:

Current document Details
Australian birth certificate A full birth certificate in your name or former name issued by Births, Deaths and Marriages. We can’t accept birth extracts or birth cards.
Australian citizenship certificate Issued in your name or former name. If your name appears on your parents’ certificate, you can use that.
Australian passport Issued in your name or former name.
Australian visa A resident or tourist visa issued in your name or former name. We can’t accept expired visas.

And one of these documents:

Current document Details
Australian Certificate of Registration by Descent Issued by the Australian Government to a person born outside Australia. At least one of their parents was an Australian citizen at the time of their birth.
Australian driver licence A current driver licence with your photo issued in your name. This includes physical and digital driver licences, current learner permits and provisional licences.
ImmiCard A card issued in your name or former name by the Department of Home Affairs.

You’ll also need to enter some details from your Medicare card.

Births, deaths and marriages in your state or territory

Visit the births, deaths and marriages website in your state or territory for information about birth certificates and identity documents. These links will take you away from our site.

State or territory Resources
NSW Births, relationships and deaths on the Services NSW website.
Vic Victoria births, deaths and marriages website.
Qld Births, deaths, marriages and divorces on the Queensland Government website.
SA Birth, deaths and marriages on SA.GOV.AU
WA The Registry of births, deaths and marriages on WA.gov.au
Tas Birth, deaths and marriages on the Tasmanian Government website.
NT Births, deaths and marriages on NT.GOV.AU
ACT Birth, death or marriage certificate on the Access Canberra website.

Page last updated: 20 June 2022